- Location
- Four Seasons Mauritius
- Type
- Full-time
- Closing date
- Today
- Source
- Workday
Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A secluded oasis at the edge of an idyllic lagoon! On the east coast of Mauritius, lapped by turquoise waters perfect for water sports, our relaxing Resort is filled with lush greenery and dramatic views everywhere you turn. Each stylish villa and residence feature its own private garden and pool – just like the home for the Resort’s resident giant tortoises. After a day exploring the Indian Ocean or playing unlimited golf at both our Ernie Els-designed course and Bernhard Langer signature course, unwind at our award-winning Spa and raise a glass at one of our exciting dining venues. Mauritius is teeming with opportunities for your next day’s adventures. This beautiful resort opened in October 2008, and has 90 one-bedroom villas, 1 Presidential Suite, 45 two-to-five-bedroom residential villas, 5 stunning Food and Beverage venues in addition to managing an off-property beach bar/restaurant, an award-winning over water Spa, 2 tennis courts and a fitness center.he ability to provide a personalized experience with seamless service with treatments that deliver tangible health benefits.
To ensure that all treatments are offered in a unique SPA ambiance using products that enhances and exceeds the guest expectations.
The ability to consistently perform treatments, up sell and ensuring all protocols and Four Seasons standards are adhered to.
The ability to perform hair services for both ladies and men’s, hair treatments, beard shaving, face grooming. Hair color, highlights and professional hair styling services.
The ability to handle guests' concerns and comments and find a proper resolution to ensure guest satisfaction.
Perform reception, spa boutique and spa patio coverage when needed.
The ability to interact with guests, providing full knowledge and assistance for maximum guest usage in a friendly but unobtrusive manner with all guests. Act as an ambassador for the Spa at all times.
The ability to work in a team manner with all staff and spa management to ensure that the highest level of services is performed in conjunction with a smooth spa operation.
The ability to regularly inform and record guest preferences.
Ensure the highest standards of cleanliness, hygiene and professional presentation of all area.
The ability to comply with daily and opening/closing checklists.
The ability to ensure all areas of the Spa and Fitness are well maintained, stocked, and cleaned to ensure high quality presentation and repair of treatment rooms and all locker room amenities and venues for the guests. The ability to assist in all areas of the Spa when necessary.
The ability to learn new techniques in new Spa treatments.
