Compliance and Risk Manager

Description

JOB RESPONSIBILITIES (Performs other related duties as assigned.)

Daily management of PARTA’s Safety and Security plans and activities. Provides a variety of clerical and administrative work in support of the Human Resource Department to achieve effective implementation of organizational policy and mission. Promotes a positive image of PARTA to work closely with area agencies such as local human service agencies, local police departments, insurance companies and other similar organizations. Performs work safely; follows safety work rules, guidelines and procedures and exercises maximum care and good judgment to prevent injury and accidents from occurring.  

ESSENTIAL FUNCTIONS OF THE POSITION

Works with the General Manager and Chief Operations Officer to assess threats and vulnerabilities. Updates safety and security plan, as directed. Implement processes to protect PARTA, its employees and customers. Works with other departments to ensure security awareness materials and announcements are up to date and are changing to retain public interest. Maintains confidence of customers, staff, and others by keeping sensitive information confidential as appropriate. 

Complete risk management training with employees. Assist with planning and management of security/emergency awareness activities (tabletop exercises, drills and assessments). Participate in monthly meetings, quarterly driver’s meetings, training sessions, and other meetings as required; participate in Safety Committee meetings – chair Safety Committee meetings.

Maintain knowledge of PARTA collision/incident procedures; assist in collision investigation – obtain police report when applicable; report collisions/incidents to Safety Committee; maintain and oversee collision/incident files. Assist in annual training in collision procedures.

Gathers, interprets and prepares data for studies, reports and recommendations. Updates the Ohio Transit Risk Pool (OTRP) database for collisions and incidents as necessary through iReporting. Works with Operations to complete video investigations and recordings, as needed.

Conducts physical security and safety inspections on a regular basis. Works with the Bureau of Worker’s Compensation (BWC) to promote safety in the workplace and to manage claims and costs. 

Supports the Human Resource department in meeting compliance goals for the drug and alcohol program, employee hearings, and procedural updates.

Works with unruly customers to provide a safe environment for employees, other customers and the public. Must be able to enforce company policies, Federal and State laws. Works with staff and customers to de-escalate situations.

Acts as a liaison with other local agencies and regional security partners, participating in information sharing and networking. Assists in gathering background and reference check information on candidates, as requested.

OTHER DUTIES AND RESPONSIBILITIES

Performs other related duties as assigned. Participates in training and retraining classes and programs as needed. May ensure operation of equipment by completing preventative maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

“PARTA does not discriminate in provision of services or employment because of handicap/disability, race, color, creed, national origin, sex or age.”

Requirements

QUALIFICATIONS

High school diploma or equivalent, five (5) to seven (7) years of progressively responsible experience with a public organization with security and/or safety experience; or an equivalent combination of education and/or experience that demonstrates possession of the following knowledge, skills, and abilities:

Knowledge of: principles and practices of public safety, public administration; office practices and procedures; and contemporary records management techniques, including legal requirements for recording, retention and disclosure.

Skill in: operation of listed tools and equipment.

Ability to: manage activities and control emergency situations; communicate effectively verbally and in writing; demonstrate knowledge and proficiency in the use of the English language; establish effective working relationships with coworkers, and the public; understand and carry out written and oral instructions; read and interpret information; exercise tact and discretion when dealing with confidential matters and the public; utilize personal computer and related hardware and software applications, including word processing, spreadsheet, desk top publishing, and data management programs; maintain a subject matter filing system; perform multiple tasks simultaneously; learn standard operating procedures as well as new procedures as they are developed; promote positive image of PARTA by providing customer-oriented service.

LICENSURE OR CERTIFICATION REQUIREMENTS

A) Valid State of Ohio Driver’s License with no more than four points required at time of hire.

B) Successful completion of previous employment verification and criminal background investigation.

C) Successful completion of post-offer non-Department of Transportation drug screen prior to hire is required.