Senior Manager, Pharmacy Analytics

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do.

Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.

Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.

At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.

The Job

The Senior Manager, Data Analytics (aka Manager, Pharmacy Analytics) plays a critical role in driving informed decision-making, optimizing pharmacy operations, and improving patient outcomes through the strategic use of data and analytics. 

You will partner with Pharmacy leadership and leverage data to drive insights and strategies within the pharmacy department. This individual will be responsible for leading a team of analysts to gather, analyze, and interpret data related to Pharmacy benefit, formulary, patient outcomes, prescription trends, and financial performance. Additionally, the manager will collaborate with cross-functional teams to develop and implement data-driven initiatives that support the organization's overall goals and objectives. 

You Will

• The Senior Manager, Data Analytics (aka Manager, Pharmacy Analytics) will partner with Pharmacy leadership and lead a team of analysts in collecting, organizing, and analyzing healthcare data from various sources, including electronic health records, claims databases, and internal and external systems. 
• Develop and maintain robust data models, dashboards, and reports to track key performance indicators (KPIs) related to pharmacy operations, medication adherence, patient outcomes, and financial metrics. 
• Conduct in-depth analyses to identify trends, drivers, patterns, and opportunities for improvement in pharmacy services, medication utilization, and cost-effectiveness. 
• Collaborate with pharmacy leadership to define analytics priorities, set performance targets, and establish metrics for measuring success. 
• Support regulatory compliance efforts by working with internal and external audit teams on providing data for various audits. Stay informed about industry trends, advancements in pharmacy informatics, and emerging technologies to continuously enhance analytical capabilities and drive innovation. 
• Communicate findings and recommendations to stakeholders through presentations, reports, and data visualization tools to facilitate data-driven decision-making at all levels of the organization. 
• Mentor and develop team members, providing guidance on analytical techniques, best practices, and professional growth opportunities. Provide oversight and management for projects and analytic activities within the team. 
• Collaborate with department leadership to anticipate and understand changes in the pharmacy landscape, including, but not limited to, changes in regulations, benefit administration, and quality-related operations. 
• Lead and/or facilitate quantitative analysis to identify opportunities to enhance programs and processes improving quality of care, cost, and/or utilization. 
• The Manager, Data Analytics (aka Manager, Pharmacy Analytics) will develop a high functioning team in order to effectively execute the plans developed by the department and organization. Oversee projects/plans from inception to completion. Facilitate IT Portfolio Requests for the department. Accomplish staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching and counseling employees; initiating, coordinating, and enforcing systems, policies, and procedures. Maintain knowledge and understanding of industry and technology trends through literature reviews, participation in webinars/conferences, and review of regulatory and policy guidance.
• We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
• Actively support the achievement of SCAN’s Vision and Goals.
• Other duties as assigned.

Your Qualifications

• Bachelor's Degree or equivalent experience in Pharmacy, Healthcare Administration, Data Science, Statistics, or a related field; or PharmD preferred. 
• 3-5 years of related experience in healthcare analytics, pharmacy informatics, or a related field. 
• 2-3 years of demonstrated management and leadership experience. 
• 2+ years of prior managed care experience with Part D at a pharmacy benefit manager or health plan.
• Excellent analytical skills with the ability to translate complex data into actionable insights and recommendations. 
• Effective communication and presentation skills, with the ability to convey technical concepts to non-technical stakeholders. 
• Leadership qualities, including the ability to motivate, mentor, and develop a high-performing team. 
• Detail-oriented with a commitment to accuracy and data integrity. 
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. 
• Strong organizational and multitasking skills. 
• Ability to appropriately maintain confidentiality. 
• Proficiency in understanding and implementing business workflows, preferably in a healthcare setting. 
• Knowledge of CMS requirements and quality improvement initiatives. 
• Strong understanding and experience with Health IT – specifically, clinical interoperability and pharmacy data management including, but not limited to, pharmacy claims, prescription drug events (PDE), industry drug databases, and formulary data.
• Leadership- Lead and inspire teams to achieve 
• Problem Solving- Good problem-solving skills 
• Communication- Good communication and interpersonal skills 

What's in it for you?

• Base salary range: $147,900 to $214,030 annually

• An annual employee bonus program

• Robust Wellness Program

• Generous paid-time-off (PTO)

• 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days

• Excellent 401(k) Retirement Saving Plan with employer match

• Robust employee recognition program

• Tuition reimbursement

• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team!  Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)