Communication Development Coordinator

Description

SUMMARY

The Communication Coordinator supports the planning and execution of parish communications by preparing and distributing information across print and digital platforms. This position coordinates communication efforts across parish ministries, manages content and communication channels, and ensures consistent and effective messaging aligned with parish priorities.

The Diocese of Orlando four core values lay the foundation for the work performed by employees:

1. Authenticity: Conviction that God has called us to reflect exteriorly our inner life of faith in our daily living
2. Respect: Affirming each person’s God-given dignity and uniqueness.
3. Courage: Inspired by this gift of the Holy Spirit, we proclaim and live the Word of God fearlessly and devotedly.
4. Commitment: Individually and collectively, we are steadfast to the team and its purpose.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties and functions outlined herein are representative of the types of tasks performed within this classification. They are not listed in any order of importance. The omission of specific duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this role. Other duties may be required and assigned.

• Manages and maintains content across parish communication platforms, including social media, website, and digital channels. 
• Coordinates communication efforts across parish ministries to ensure timely, accurate, and consistent messaging. 
• Develops, prepares, and distributes parish communications, including newsletters, announcements, and digital content. 
• Maintains and updates the parish website, including calendar, content, and directory information. 
• Creates, edits, and publishes written and visual content for parish communications. 
• Develops and executes communication and marketing efforts to promote parish initiatives and events. 
• Tracks and analyzes website and social media metrics and prepares reports to evaluate communication effectiveness. 
• Maintains a communication calendar and coordinates content scheduling. 
• Ensures communications align with diocesan communications policies, standards, and guidance. 
• Coordinates and provides logistical support for parish events, meetings, and special activities, including scheduling, room arrangements, materials, equipment, and hospitality needs. 
• Coordinates event communications and promotional activities, including invitations, registrations, RSVPs, and related materials. 
• Coordinates with staff, volunteers, vendors, and other participants to support the successful execution of parish events. 
• Provides on-site support for events and activities, including occasional evening and weekend events, as required. 
• Assists with development and stewardship activities, including donor communications, correspondence, acknowledgments, mailings, and related materials. 
• Maintains and updates donor and development records and assists with ensuring information is accurate and current. 
• Assists with the preparation and distribution of materials for fundraising campaigns, appeals, sponsorships, and other development initiatives. 
• Supports the planning and execution of fundraising and stewardship events in coordination with the Communications Development Manager. 
• Assists with communications promoting development initiatives and events across print, email, website, social media, and other communication channels. 
• Coordinates with staff, volunteers, vendors, sponsors, donors, and other participants in support of development activities and events. 
• Assists the Communications Development Manager with development-related reports, correspondence, records, and other administrative functions as assigned. 
• Provides backup reception and front-office coverage as needed, including answering and screening telephone calls, greeting visitors, and directing inquiries to the appropriate staff member or department. 
• Assists parishioners, visitors, vendors, and other guests in a courteous, professional, and welcoming manner. 
• Receives, sorts, and distributes incoming mail and packages and assists with outgoing mail as needed. 
• Monitors telephone messages and other front-office communications during reception coverage and routes information to appropriate staff in a timely manner. 
• Assists with maintaining meeting, office, and hospitality supplies and coordinates replenishment as needed. 
• Performs all other duties as assigned.

Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CATHOLIC FAITH

Requires an appreciation and respect for the Catholic Church and its teachings. Church employees must conduct themselves in a manner that is consistent with and supportive of the mission and purpose of the Church. Their public behavior must not violate the faith, morals or laws of the Church or the policies of the diocese.

EDUCATION and/or EXPERIENCE

Bachelor’s degree in Communications, Marketing, Public Relations, or a related field preferred, or an equivalent combination of education and relevant experience. Three (3) or more years of progressively responsible experience in communications, marketing, development, event coordination, or a related field required. Experience in a parish, nonprofit, or mission-driven organization preferred. 

OTHER SKILLS and ABILITIES

• Strong organizational and time management skills with attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple projects and meet deadlines.
• Ability to coordinate communication efforts across multiple stakeholders.
• Proficiency in digital communication tools, social media platforms, and website content management.
• Ability to analyze basic metrics and use data to improve communication effectiveness.
• Ability to interact professionally with clergy, staff, volunteers, and parishioners.
• Must adhere to all diocesan communications policies and guidelines.

WORKING CONDITIONS

Work is primarily performed in an office setting. This position may require work beyond a standard 8-hour day, including evenings and weekends, to support parish events, liturgies, and communication needs. The role involves frequent use of computers and digital communication platforms and may require the ability to manage multiple tasks in a dynamic environment.

PHYSICAL REQUIREMENTS

Tasks require the ability to exert light physical effort in sedentary to light work, which may involve lifting, carrying, pushing, and/or pulling objects and materials of light weight (up to 10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. The position requires the ability to sit and stand for extended periods and use standard office equipment, with or without reasonable accommodation. Must be able to communicate effectively in both verbal and written form.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Requirements are representative of the minimum level of knowledge, skills, and ability.