- Salary
- $36 – $44
- Location
- Melville, New York, United States of America
- Workplace
- Remote, Hybrid
- Type
- Full-time
- Department
- IT
- Seniority
- Entry
- Source
- Workday
Description
Position:
Technical Support Associate
Job Description:
Since 1982, NIC Components (NIC), in partnership with Nippon Industries Co. Ltd., has been a global solutions provider in passive components to fuel the designs of technology and engineering organizations.
As a leader in passive component technology, NIC’s offerings of passive components — including a wide range of capacitors, circuit protection products, inductors, magnetics, resistors, and RF products — are built to meet the challenges of modern electronics design.
The Technical Support Associate is an entry-level, engineering-adjacent role supporting both technical and marketing functions within NIC’s technical product marketing group (TPMG). The primary responsibilities center around collecting, organizing, and maintaining parametric data across NIC’s product portfolio, as well as assisting in the creation and upkeep of technical documentation and web-based product content (e.g., datasheets, website parametric search tools).
This position is ideal for recent graduates in Electrical or Computer Engineering who are interested in component-level electronic design, and who want exposure to how engineering data is translated into customer-facing technical resources.
This position is ideal for recent graduates in Electrical or Computer Engineering who are interested in component-level electronic design, and who want exposure to how engineering data is translated into customer-facing technical resources. It also offers the opportunity to work with colleagues and suppliers worldwide.
This is a hybrid role based in our Long Island, NY office, with a combination of office and home working. We would also consider a fully remote arrangement for the right candidate.
What You'll Be Doing:
Collect, validate, and maintain parametric data across NIC’s component portfolio (capacitors, inductors, resistors, etc.)
Support development and updates of technical datasheets and product documentation
Conduct technical research to ensure accuracy and completeness of product specifications
Assist with website content updates, including parametric search optimization and product pages
Collaborate with engineering, product management, and marketing to ensure data consistency and quality
Organize and manage structured component data using internal tools and spreadsheets
Contribute to improving workflows around data management and technical documentation
What We're Looking For:
Recent graduate in Electrical Engineering, Computer Engineering, or related field
Strong interest in electronic components and circuit-level/system-level design
Detail-oriented with the ability to work with structured technical data
Strong written and verbal communication skills
Comfortable working across both technical and documentation-oriented tasks
Proficiency with Microsoft Excel (data organization, filtering, basic analysis)
Familiarity with Adobe InDesign or similar tools for document formatting
Basic experience with website content management, HTML, or CSS
Interest or exposure to technical marketing, product documentation, or content creation
Any familiarity with passive components (capacitors, inductors, resistors) is a plus
Work Arrangement:
Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.
What's In It For You:
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Short-Term/Long-Term Disability Insurance
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Paid Time Off (including sick, holiday, vacation, etc.)
Tuition Reimbursement
Growth Opportunities
And more!
Annual Hiring Range/Hourly Rate:
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location:
US-NY-Melville New York (Quad)
Time Type:
Full time
Job Category:
Supply Chain ServicesEEO Statement:
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)
All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
