- Location
- Singapore - Suntec Tower 4
- Type
- Full-time
- Department
- IT
- Seniority
- Manager
- Source
- Workday
Description
About FWD Group
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.
For more information, please visit www.fwd.com
In Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand and always convenient for our customers. To this end, we have a direct-to-consumer (DTC) platform that allows customers to buy their preferred life and general insurance products directly from our website; as well as a network of preferred Financial Advisory (FA) firms for customers who want to speak with an advisor before committing to an insurance plan. Whatever their preference, we believe insurance should be simple, reliable and convenient.
If you are looking for a career where you can create a real impact and celebrate living, we invite you to join us on our exciting journey.
PURPOSE
Act as an account manager managing the HNW Broker distribution channels targeting the High Net Worth (HNW) segment.
Be part of the pioneering team to build up the HNW business at FWD.
KEY ACCOUNTAIBILITIES
- Responsible for business development with HNW Broker partners, including international brokers, to support FWD’s HNW strategy for both top line and bottom line.
- Support the team in product development ideas to grow top and bottom line through innovative ideas to meet client needs, offering insights into product specifications and processing requirements.
- Build and manage pipeline for the range of HNW products that are manufactured by FWD
- Work effectively with case managers and HNW underwriters to manage client expectations pro-actively
- Build a sustainable long-term relationship with core FA partners including international brokers and expats FAs.
- Generate business development opportunities and account management activities with FAs.
- Good understanding of the HNW segment, to identify and develop new products, that would suit the targeted HNW segment.
- Provide insights on market trends including but not limited to product features and marketing activities of competitors with specificity to the HNW segment.
- Work closely with marketing team to ensure products and services are in the forefront of the market.
- Manage relationships with key internal and external stakeholders.
- Ensure regulatory and compliance requirements are met working closely with Risk and Compliance teams.
QUALIFICATIONS / EXPERIENCE
- More than 10 years of direct experience managing distribution partners with an insurer/ bank/ broker
- Having existing relationships with Banks/ International Brokers is preferred
- Familiar with the HNW IFA market
KNOWLEDGE, SKILLS & ABILITY
- Good understanding of life products and trends that are key within the FA channels and HNW market
- Ability to influence key internal stakeholders to deliver a winning products and services proposition
- Ability to provide recommendations based on customer needs and market trends
- Highly independent and motivated
- Customer centric with strong communication skills
