Supervisor Social Services

Location Address:

2925 Chicago Ave Loading Dock Minneapolis, MN 55407-1321

Date Posted:

August 06, 2026

Department:

16007319 Care Management Disease Management

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union-NCT

Weekend Rotation:

None

Job Summary:

This role provides leadership and clinical supervision to social work and care management teams, ensuring effective discharge planning, resource utilization, and coordinated patient care. Partnering with interdisciplinary teams, the position supports operational and strategic initiatives while developing staff and upholding social work practice standards.

Key Position Details:

• 1.0 FTE (80 hours per two-week pay period)
• 8-hour day shifts
• No weekends

Job Description:

Assists in leading the social workers in a way that supports the site's goals as they relate to care management, discharge planning, patient care, financial management and social service resource allocation. Requires working collaboratively with interdisciplinary team. Additionally, responsible for operational planning, implementation and strategic planning related to case management, social services and utilization management that requires strong communication skills and the ability to develop staff. Provides clinical social work supervision to support professional development and social work practice standards and requirements.

Principle Responsibilities

• Supervises employees and holds them accountable for role responsibilities, competencies, individual performance and goals.
  • Supports recruitment, interviewing, hiring and onboarding process.
  • Conducts ongoing coaching, assessment, training and education of staff.
  • Responsible for engagement of employees and contributing to annual department wide engagement plan.
  • May provide clinical social work supervision.
• Maintains and improves operations by monitoring performance, identifying and resolving problems, completing audits and analyses and supporting continuous process improvement.
  • Supervises day-to-day activities with focus on quality, experience and effectiveness of service delivery.
  • Engages medical directors and physician leaders in program and service planning, care coordination and process improvement initiatives.
  • Maintains awareness of financial performance and contributes to annual budget processes and other financial initiatives.
• Delivers professional and thorough social work services, including psychosocial assessment and intervention planning.
  • Identifies patients who require social work assessment and intervention through high risk screening, interdisciplinary team meetings and individual referrals.
  • Conducts assessments that address bio-psycho-social issues for age, population and health specific needs which results in individualized plans of care.
  • Provides support and counseling to patients and families.
  • Provides information and assistance for identified financial or social needs.
• Coordinates complex transition plans with patients, families, health care team and community providers.
  • Utilizes the electronic medical record to monitor, document and communicate patient progress toward goals and progression of the social work plan.
  • Collaborates and communicates with interdisciplinary team anticipating needs to move the plan of care forward.
  • Provides support and information to patient and families regarding transition plan.
  • Maintains knowledge of government and private payer networks and services to assure appropriate transitions.
  • Collaborates with community and health care resources based on need to coordinate care for the patient.
• Advocates for patients and families by supporting patient rights and accessing protective services.
  • Demonstrates awareness of patient rights and ethical decision making; provides advocacy to support patient and family.
  • Assures appropriate reporting of vulnerability or suspected abuse as mandated by law.
  • May participate in care system process that prevent readmissions.
  • Plans and participates in transition conferences with patients and families.
  • Utilizes tools and technology to identify and intervene with patients who are at risk for readmission.
  • Ensures that a complete clinical handoff occurs for at risk patient, which may include referrals.
• May collaborate with health care team to promote appropriate length of stay.
  • Utilizes tools and technology to support appropriate length of stay management.
  • Facilitates timely referrals and transfers of information.
• May collaborate with health care team to promote appropriate length of stay.
  • Utilizes tools and technology to support appropriate length of stay management.
  • Facilitates timely referrals and transfers of information.
• Other duties as assigned.

Required Qualifications

• Bachelor's degree in Social Work
• 2 to 5 years of experience in a health care setting
• 0 to 2 years of supervisory experience in the healthcare setting

Preferred Qualifications

• Master's degree
• 2 to 5 years of experience in an acute care setting

Licenses/Certifications

• Licensed Social Worker - MN Board of Social Work required upon hire
• Licensed Independent Clinical Social Worker - MN Board of Social Work preferred
• Licensed Graduate Social Worker - MN Board of Social Work preferred
• Certification in Case/Care Management Accredited Case Manager through the American Case Management Association, Certified Case Manager through the Commission for Care Management Certification, Care Manager as certified though the National Academy of Certified Care Managers or Certified Social Work Case Manager through National Association of Social Workers preferred for System Care Management department only

Physical Demands

• Light Work:
• Lifting weight up to 20 lbs. occasionally, up to 10 lbs. frequently

Pay Range

Pay Range: $40.08 to $54.93 per hour

The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

We are focused on creating an inclusive workplace so everyone can see themselves as part of our care team. Our care teams are as diverse as the communities we serve and proud to be contributing to the mission of a leading health care organization. Our pioneering approach to well-being helps every member of our care team feel a deep sense of connection and joy in their work.

Benefits include:

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
• Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.