- Location
- Chiyoda, Tokyo,JP, JP
- Type
- Full-time
- Seniority
- VP
- Education
- Master
- Source
- Eightfold
Description
Overview of the Role
- The Team Lead - TTS Client PMO, is expected to manage the TTS Client PMO team in Japan, which managers highly complex and time-sensitive client implementations/ projects covering cash management and trade products.
- The Team Lead is also expected to manage a portfolio of such deals as a Project Manager.
- Ensure timely delivery of projects and total client satisfaction for the projects managed by TTS Client PMO team: Implement client objectives within standard guidelines and timeframes
- Act as an advisor to the client in building the overall structure of the project and fine tune the solution to fit the client's requirements.
- In the project manager role act as the primary interface to client contacts, while coordinating all internal and external project related activities.
- In the Team Lead role, act as the advisor to senior client counterparts in structuring project management approach.
- Support Sales effort by participating as a part of the deal team to prepare client pitches.
- Comply with all audit, regulatory and compliance directives.
- Appropriately manage and resolve issues and escalations raised in the client PMO team, and in the projects through proper issue tracking and escalation channels.
- Continuously seek to identify opportunities for efficiency and control improvements in the process and Implement such improvements whenever possible.
Qualifications
- 10 years of client management and implementation/ project management experience.
- In-depth knowledge and experience with cash/trade products and business processes.
- Strong influencing skills to manage virtual teams.
- Project Management certification (i.e. Project Management Professional - PMP, Prince 2 Practitioner, or equivalent) is an advantage.
Education
- Bachelor's/University degree or equivalent experience is required, Masters degree is good to have.
- Proficiency in both Japanese and English.
\------------------------------------------------------
## Job Family Group:
Project and Program Management
\------------------------------------------------------
## Job Family:
Program Management
\------------------------------------------------------
## Time Type:
Full time
\------------------------------------------------------
## Most Relevant Skills
Please see the requirements listed above.
\------------------------------------------------------
## Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
\------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.