- Location
- London, England, United Kingdom · published
- Department
- Administration
- Source
- Workable
Description
Role Overview
We are seeking a security-minded IT Support Engineer to manage our day-to-day service desk operations and support our cloud infrastructure. Reporting directly to the IT & InfoSec Manager and working alongside a Senior Engineer, you will manage 1st, 2nd and some 3rd line support issues, deliver end-user software training, work within larger projects and enforce robust security controls across our Microsoft 365 and Azure environments.
Benefits
Competitive Pay: Salaries reviewed annually to ensure they reflect your performance and market value.Loyalty Pension: We invest in your future. Starting at a 5% employer contribution, we increase this by 0.5% every year after your third anniversary, up to a maximum of 8%.Protection: Comprehensive Group Life Assurance for peace of mind.Real Impact: Work on mission-critical projects that secure and improve the UK's digital infrastructure.Autonomy: A culture that empowers you to make decisions, prototype rapidly, and iterate towards success.Service & Community: We support those who serve. 10 paid days for Reservist Military Service.Time Off: 25 days annual leave + Bank Holidays, with the flexibility to Buy/Sell additional days to suit your lifestyle.Giving back: 2 paid volunteering days per year.Master Your Craft: Fully funded professional certifications (AWS, GCP, Agile, etc.) supported by 5 days paid study leave.Expand Your Horizons: An additional £500 annual "Personal Choice" fund to learn whatever inspires you—work-related or not.Support: Access to 1-2-1 professional coaching and team training to accelerate your career.Premium Health: Vitality Private Medical Insurance (includes Apple Watch, gym discounts, and rewards).Flexibility: Genuine hybrid working with a WFH equipment allowance to perfect your home setup.Wellbeing: Cycle to Work scheme and a commitment to sustainable, healthy working practices.