Manager, Operations - Seller Marketplace

Position Summary...

The Manager, Operations leads multiple work streams within the operations organization by designing and executing project plans, managing timelines, and facilitating cross-functional collaboration to drive business objectives. This role involves analyzing data to identify improvement opportunities, developing innovative solutions to enhance efficiency, and ensuring alignment with strategic goals. The position requires strong leadership in resource allocation, stakeholder communication, and process optimization to deliver measurable results. The Manager fosters a culture of accountability and continuous improvement while supporting associate development and maintaining compliance with company standards.

What you'll do...

About the team:
The team enhances quality and accuracy within Seller Marketplace operations by developing advanced AI investigative tools that improve escalation speed and case management precision. Collaborating across functions, the team drives operational excellence through data analysis, process improvements, and innovative solutions. Members manage projects, optimize workflows, and support business goals with a focus on accountability and effective communication. This environment encourages continuous improvement to meet evolving marketplace demands and uphold high standards in operational performance.
 
What you'll do:

• Manage multiple operational work streams by designing project plans, organizing timelines, and facilitating stakeholder meetings to implement initiatives effectively.
• Analyze data to identify root causes, develop solutions, and provide actionable recommendations aligned with business objectives.
• Collaborate cross-functionally to develop and improve processes, tools, and strategies that enhance operational efficiency and reduce costs.
• Oversee resource allocation, monitor project progress, and take corrective actions to ensure timely delivery of results.
• Build and maintain strong relationships with key stakeholders to support business goals and drive execution.
• Lead and develop associates through coaching, mentoring, and performance management.
• Ensure compliance with company policies and uphold ethical standards in all operations.

What you'll bring:

• Proven experience in managing operations and project initiatives with strong organizational skills.
• Ability to develop, communicate, and execute project plans, timelines, and resource allocation effectively.
• Expertise in analyzing data to identify trends, root causes, and improvement opportunities aligned with business goals.
• Strong skills in process improvement, operational excellence, and quality-driven execution.
• Demonstrated capability to influence stakeholders and collaborate cross-functionally to drive results.
• Proficiency in prioritization, accountability, and adapting to changing business needs.
• Effective communication and leadership skills to mentor and develop team members.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-30008: The annual salary range for this position is $70,000.00 - $130,000.00
Bellevue, Washington US-11663: The annual salary range for this position is $84,000.00 - $156,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Masters: Economics

Project Management - Project Management Professional - Certification

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.