- Salary
- $10 – $20/hr
- Location
- Cameron, North Carolina, US
- Type
- Full-time
- Seniority
- Lead
- Source
- BetterTeam
Description
Oversees daily restaurant operations, leads service staff and drive-thru operators, and drives guest satisfaction. This role focuses on team building, customer service, scheduling, training, and maintaining health and safety compliance to ensure a profitable and smooth-running operation.
Core Responsibilities:
- Operations & Service: Manage fast-paced daily shifts, ensure speed and accuracy, and maintain high hospitality standards.
- Team Leadership: Train, coach, and motivate servers and front-line staff using servant leadership principles.
- Guest Relations: Handle customer feedback and resolve guest concerns to create memorable dining experiences.
- Administration: Handle staff scheduling, monitor service quality, and support financial and profit goals.
Skills
ComplianceCustomer Service