- Salary
- $30 – $35/hr
- Location
- Bothell, WA
- Seniority
- Manager
- Education
- High School
- Source
- Paylocity
Description
Description
Requirements
Role and Responsibilities
· Assists in managing the hiring and training of restaurant staff.
· Works with Manager in managing callouts to ensure proper coverage.
· Ensures customer satisfaction with all aspects of the restaurant and dining experience.
· Handles customer complaints, resolving issues in a diplomatic and courteous manner.
· Works with Manager to develop, train, and ensure a great place to work.
· Works with Manager to conduct performance evaluations that are timely and constructive.
· Works with Manager to handle discipline and termination of employees in accordance with restaurant policy.
· Review and manage communications in our Burgermaster Corporate communication tool.
· Periodically assists with end of day financial reconciliation.
· Oversee and conduct daily inspection of food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
· Periodically evaluate and submit requests to the maintenance team for restaurant equipment repairs and maintenance
· Performs other duties as assigned.
Required Knowledge, Skills, and Abilities
· Strong supervisory and leadership skills.
· Excellent interpersonal skills with a focus on customer service.
· Excellent time management skills.
· Excellent organizational skills and attention to detail.
· Familiarity with food handling, safety, and other restaurant guidelines.
· Proficient with Microsoft Office Suite or related software.
· Strong oral and written communication, Spanish language a plus.
Education and Experience
· High school diploma or equivalent preferred.
· Previous restaurant experience required; management or supervisory experience preferred.
· Successful completion of corporate training program required.
· Food handler’s permit required within 7 days of hire.
· ServeSafe certifications required within 1 year of hire to Supervisory role
Work Environment
· Ability to traverse all parts of the restaurant quickly.
· Prolonged periods sitting at a desk and working on a computer.
· Must be able to lift 50 pounds at times.
· Time divided between desk work, working in restaurant, and meetings.
· Must be comfortable working long hours, including nights and weekends.
Benefits-Based on eligibility
- Medical
- Dental
- Vision
- Life
- Vacation
- Sick Pay
- Paid meal while on shift
- 401(k)
- 401(k) employer match
$30-$35 per hour
