Benefits Billing Specialist

Job Description

Are you looking for your next opportunity?

Sompo has a unique opportunity for a Benefits Billing Specialist in our Human Resources team.

We are seeking a detail-oriented and organized Benefits Billing Specialist to join our team. The primary responsibility of this role is to manage the end-to-end process of benefits invoicing, ensuring accuracy, compliance, and timely processing. The ideal candidate will have strong analytical skills, excellent attention to detail, and the ability to work collaboratively with internal teams and external vendors.

Location: This position will be based out of our office in Charlotte, North Carolina. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long-lasting careers.

Our business, your impact, our opportunity:

What you’ll be doing:

1. Invoice Processing and Review:

o Accurately process and reconcile invoices for employee benefits, including health insurance, retirement plans, and other related programs.

o Verify invoice data against internal records and identify discrepancies or errors.

o Ensure timely submission of payments to vendors and maintain detailed records of transactions.

2. Reconciliation and Reporting:

o Perform monthly reconciliations of benefits invoices to ensure accurate billing and cost allocation.

o Generate regular reports summarizing billing activity, discrepancies, and resolutions.

o Assist in forecasting and budgeting for benefit-related expenses.

3. Vendor Communication:

o Serve as the primary point of contact for benefit vendors regarding vendor setup, billing inquiries, and adjustments.

o Collaborate with vendors to resolve discrepancies and ensure adherence to contractual agreements.

4. Compliance and Documentation:

o Ensure all billing processes comply with company policies, legal requirements, and industry standards.

o Maintain organized and up-to-date records of invoices, reconciliations, and communications for auditing purposes.

5. Collaboration:

o Work closely with HR, Payroll, and Finance teams to ensure seamless integration of benefits billing with overall payroll and financial processes.

o Provide support during audits, benefits enrollment periods, and vendor contract renewals as needed.

What you’ll bring:

• 2+ years of experience in billing, accounting, or benefits administration.

• Associate's or Bachelors’ degree in Accounting, Finance, Business Administration, or a related field (or equivalent experience).

• Familiarity with employee benefits programs, including health insurance and retirement plans, is a plus. Certified Benefits Professional (CBP) or similar certification is a plus.

• Strong proficiency in Microsoft Excel and accounting software; experience with Workday or similar HRIS systems is highly preferred.

• Excellent analytical and problem-solving skills and a high level of accuracy and attention to detail.

• Effective communication skills, both written and verbal.

• Ability to handle sensitive information with confidentiality and professionalism.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:

 Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution

 Pharmacy benefits with mail order options

 Dental benefits including orthodontia benefits for adults and children

 Vision benefits

 Health Care & Dependent Care Flexible Spending Accounts

 Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children

 Company-paid Disability benefits with very competitive salary continuation payments

 401(k) Retirement Savings Plan with competitive employer contributions

 Competitive paid-time-off programs, including company-paid holidays

 Competitive Parental Leave Benefits & Adoption Assistance program

 Employee Assistance Program

 Tax-Free Commuter Benefit

 Tuition Reimbursement & Professional Qualification benefits

Who we are and what we stand for:

At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide. Life at Sompo page

Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge.