Billing and Revenue Controller

Application Deadline: 30 October 2026

Department: Finance

Employment Type: Permanent - Full Time

Location: Jersey

Description

Key Responsibilities

• Manage a portfolio of matters through the billing and collection cycle, maintaining accurate records of correspondence, commitments and actions.
• Prepare draft bills, billing schedules and supporting information accurately and within agreed deadlines, liaising with Fee Earners to secure prompt review and approval.
• Process bill amendments, transfers, write-offs and matter closures in accordance with agreed controls and authorisation requirements.
• Monitor unbilled work in progress, identify billing blockers and work with Fee Earners to progress matters towards billing or appropriate resolution.
• Submit invoices through eBilling platforms and client portals accurately and on time, ensuring compliance with client billing guidelines and required data or supporting documentation.
• Monitor eBilling submissions, investigate and resolve invoice rejections, reductions, validation errors and other compliance issues, and maintain a clear audit trail through to acceptance.
• Provide invoice breakdowns, statements and supporting information to clients and respond promptly and professionally to billing and account queries.
• Actively manage outstanding debtors, following up overdue balances and agreed payment commitments in a professional and proportionate manner.
• Build effective working relationships with Partners, Fee Earners, clients and Finance colleagues to resolve billing and payment issues.
• Prepare and maintain accurate billing, debtor and WIP reports, highlighting overdue actions, exceptions, risks and emerging issues.
• Support regular debtor, WIP and billing reviews by preparing information, recording agreed actions and following up with action owners.
• Allocate and reconcile receipts where required, investigate unidentified or misallocated payments and support the maintenance of accurate client account records.
• Support the achievement of billing and cash collection targets, including increased activity at key reporting and year-end periods.
• Identify recurring billing, eBilling or collection issues and suggest practical improvements to processes, controls, reporting and ways of working.
• Collaborate with colleagues across Finance and the wider business, sharing knowledge and promoting consistent billing and revenue control practices.
• Undertake other Finance Department tasks as required and provide cover during periods of holiday or absence.

Knowledge, skills and experience

• A solid understanding of the core accounting principles. 
• Competence in MS Office (particularly Excel, Word, and Outlook). 
• Previous experience using Aderant is advantageous but not essential.  

• Previous experience in billing, revenue control, credit control or a similar finance role is essential; experience within a legal or professional services environment is desirable. 
• Good understanding of the end-to-end revenue cycle, including WIP management, billing, collections, cash allocation and reporting. 
• Experience of eBilling is advantageous, including the preparation, submission and monitoring of invoices through client billing portals, together with the ability to resolve validation errors, rejections and compliance queries. 
• Strong attention to detail and numerical accuracy, with the ability to analyse and interpret billing data, financial information and client billing requirements. 
• Effective communication and relationship-building skills, with the confidence to work collaboratively with Partners, Fee Earners, clients and colleagues at all levels. 
• Commercially aware, with sound judgement and a professional approach to billing, collections and client interactions.
• Strong organisational, problem-solving and prioritisation skills, with the ability to manage competing deadlines and see tasks through to completion. 
• Proactive, resilient and solutions-focused, with a strong sense of ownership and commitment to continuous improvement. 
• Comfortable working with finance systems, practice management systems and client portals, with the ability to quickly learn new technologies and identify opportunities to improve efficiency and controls. 
• Proficient in Microsoft Office applications, particularly Excel, Word and Outlook. 
• Accurate, conscientious and collaborative, with a positive approach to teamwork and knowledge sharing.

In this role you will be expected to

• Comply with all relevant policies, procedures, and regulations, including those relating to anti‑money laundering and terrorist financing.
• Maintain confidentiality and handle financial and client information with discretion and care.
• Demonstrate a commitment to continuous learning and professional development 
• Act in alignment with the firm’s values and core behaviours
• Work collaboratively across offices and teams and contribute to an inclusive and supportive working environment.
• Show flexibility when required, including occasionally working beyond contracted hours to support urgent transactional or reporting requirements.