- Location
- Rochester Hills, MI, US
- Type
- Full-time
- Department
- Sales
- Seniority
- Manager
- Source
- HireClick
Description
Company: The best roofing company of its kind in the Detroit and Grand Rapids markets. 30-year-old family-owned business providing roof replacement, storm restoration, siding, and gutters.
Position: Telephone Sales Account Manager
This role focuses on customer development, appointment scheduling, customer satisfaction after sales, completing post-installation paperwork, and presenting additional services or options to customers over the phone.
Essential Duties & Responsibilities:
• Contact homeowners and schedule estimate appointments
• Call homeowners after installation to perform post-checks
• Confirm successful installation and customer satisfaction
• Complete final paperwork and approvals
• Present additional products, upgrades, or services when needed
Required Skills:
• Strong phone sales skills and customer service experience in the home improvement industry preferred
• Strong communication and customer service skills
• Ability to explain products and services clearly
• Attention to detail with paperwork and documentation
Position Offers:
• Competitive compensation
• Stable work environment
• Career growth opportunities
To Apply: Submit your updated resume and phone number. Qualified candidates will be contacted for a phone interview.
