- Location
- Klang
- Type
- Full-time
- Department
- Customer Service
- Seniority
- Manager
- Experience
- 5+ years
- Education
- Bachelor
- Closing date
- Today
- Source
- CareersPage
Description
Job Duties and Responsibilities
- Respond to customer inquiries regarding stock availability, lead times, and delivery schedules.
- Handle RFQ (Request for Quotation) processes, including coordination with intercompany departments and regional subsidiaries to ensure timely and accurate pricing.
- Verify that pricing in quotations complies with corporate pricing structures and guidelines.
- Manage and process business inquiries and sales orders, ensuring seamless communication between internal teams and customers.
- Generate commercial quotations and follow through to order confirmation and delivery.
- Enter and maintain accurate customer, quote, and order data in SAP.
- Meet and exceed KPIs related to quotation turnaround time, order accuracy, customer satisfaction, and internal response times.
- Regional commercial process role coordinating projects in SAP and CRM, interface function between regional and global team enhancing communication in both ways.
- Work closely with the Sales team on new client registration and end use declaration.
Requirements
- Min. Bachelor Degree in Business Administration, Marketing or equivalent.
- Minimum 5 years of experience in inside sales, quotation support, or order processing, preferably within an MNC or engineering environment.
- Solid experience managing RFQs across intercompany departments and subsidiaries is essential.
- Proficiency in Microsoft D365 & SAP in MM/SD/PU modules is a MUST.
- Skilled in Microsoft Office and project tools (e.g., MS Project).
- Strong English communication skills (written and spoken).
- Experience in managing and to lead small team
- Possess sharp business acumen with strong interest in AI technology
- Detail-oriented, responsive, and customer-centric.
- Strong problem-solving skill ability.
- Excellent in Bahasa Malaysia, English and Mandarin
- Able to do mathematical conversions on different unit of measures.
- Able to work independently, under pressure, and with cross-functional global teams.
Benefits
- Competitive salary package
- Performance Bonus
- Medical and Insurance Coverage
- Career development opportunities
Remuneration
MYR 8,000 - MYR 10,000
Consultant In-charge
Jason | [email protected]
Skills
SAP
