Financial Counselor, Marshall Medical Centers South, Full- Time, Days

Overview

The following statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements, which may be inherent in the position.

 

Position Summary:  Through the use of various reports, patient contact, and referrals, the Financial Counselor works to award qualified applicants with Financial Assistance through MMC.  They assist patients with their applications as needed, answer questions, and review applications to ensure completeness and qualification.  They also assist others in the eligibility department as needed.

Primary Responsibilities:

          ·   Receiving and reviewing Financial Assistance applications daily 

 

          ·    Assisting patients by phone and in person with application process

 

          ·    Calculates Financial Assistance copays monthly

 

          ·    Assess M, F, and d collect code bi-weekly. Review death certificates for account adjustments

 

          ·    Coordinate Financial Assistance approvals to send to Finance for account balance adjustment

 

          ·    Audit V code over 5000 weekly and attempt to procure Financial Assistance completion.

 

          ·    Communicates and relays with Collection Agencies

 

          ·    Troubleshoot and resolve issues with Eligibility Programs Manager Daily  

 

 

 

Qualifications

 

 

This position requires, at minimum, a high school diploma or GED. Associate’s or Bachelor’s degree in a field related to healthcare billing, business, or a related field is preferred.  Prior experience in the healthcare environment and/or customer service is preferred.  A working knowledge of computers and systems to include Microsoft Word, Excel, and Outlook are necessary.  This position requires the ability to communicate in a pleasant, professional, concise, and caring manner. It also requires critical thinking and problem solving to ensure the best care possible for our patients.