Website Experience Intern - 6 months internship

THE WATCHMAKER OF WATCHMAKERS
Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,300 different calibres and the award of more than 400 patents. Harnessing 190 years of accumulated expertise, La Grande Maison’s watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication.

HOW WILL YOU MAKE AN IMPACT ?  

Website Operations & Content 

• Support the Content and Omnichannel Experience Project Manager in coordinating the editorial calendar, ensuring smooth customer journeys and Maison-aligned messaging. 

• Collaborate with internal stakeholders (marketing, product, markets) to guarantee on-time content and activations delivery. 

• Contribute to catalog maintenance (product updates, assortments, visibility) and support the launch of new products online. 

• Monitor user experience, benchmark best-in class websites and identify improvement opportunities. 
• Improve our website content for SEO and monitor impact.

Retail Tools & Digital Operations 

• Support the team in monitoring and improving retail digital tools 

• Assist in building and maintaining regular reports 

• Follow up on tickets and coordinate with IT and external partners to ensure timely resolution of issues. 

• Participate in testing phases (UAT) for new features and tools enhancements. 

• Contribute to the documentation of processes and best practices for retail digital tools 

The role may involve ad-hoc tasks and responsibilities within the broader retail function. 

WHAT ABOUT YOU ? 

• You are currently pursuing a Master’s degree and are looking for a 6-month internship. You have a first experience in e-commerce or digital project management. Exposure to the luxury industry or fine watchmaking is a plus. 

• You are fluent in English and French; another language is a strong advantage. 

• You demonstrate excellent organizational skills and a high level of rigor, with the ability to manage multiple tasks simultaneously, 

What you can expect from us?  

All of our interns have a key role in our day-to-day business success. Moreover, the close collaboration with an engaged and dedicated team is there to support you to succeed in this challenging and exciting role. During your time with us, you will get familiar with our know-how and gain practical insights into different business areas. Best of all, you will grow in a stimulating environment with excellent working conditions and attractive benefits!