Assistant Housekeeping Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Austin’s particular brand of cool is evident in every detail of our lakeside retreat, as unique as the city itself. Poised in the heart of downtown— on the banks of Lady Bird Lake—the Hotel offers a convenient escape for those looking to explore Austin’s iconic happenings from a secluded oasis. Offering 286 total guest rooms and suites, two award-winning dining outlets (Ciclo and Live Oak), a luxury spa, and 17,121 sq. ft. (1,591 m2) of event space, we remain one of Austin’s first and longest-standing luxury hotels. Guests come for our legendary service and well-appointed accommodations and then return for our exciting seasonal activations and ever-evolving food and beverage offerings.

About the role
Four Seasons Hotel Austin is seeking an Assistant Housekeeping Manager to join our dynamic Rooms Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance.

 

What you will do

Are you excited about delivering the best Rooms experience to our guests? This position may be the perfect fit for you! The Assistant Housekeeping Manager is a central part of the Rooms Team.  This position reports to the Assistant Director of Housekeeping and primarily assists in overseeing the Housekeeping team. We are looking for an individual who anticipates, customizes, and services guest’s needs before being asked. We are looking for candidates who have excellent personal presentation, strong leadership and interpersonal skills, ability to prioritize and adapt to the changing needs of the operation, sound problem-solving ability, proficiency in Hotel Property Management Systems including Opera, good business acumen and a passion for service.

What you bring

• High attention to detail and custom service skills
• Previous experience of 2 years required in the Hospitality Industry and Rooms Division, preferably with at least one year in supervisory role and Housekeeping knowledge. 
• Strong business acumen, work ethic and communication skills.
• Ability to develop and grow employees into Supervisory and Management positions.
• US work authorization is required

 

What we offer:

COMPLIMENTARY

• Medical, Dental and Vision Insurance after 30 days!!!
• Room night stays at Four Seasons Worldwide
• Employee meals prepared by the Four Seasons Culinary Team
• Dry cleaning and alteration of employee uniforms
• Parking in Downtown Austin during work shifts

 

DISCOUNTED

• Discounted public transportation options
• Four Seasons beds and bedding
• Gold’s Gym membership

 

ADDITIONAL

• Vacation, Sick, Twelve (12) Paid Holidays
• 401k participation with a company matching program
• 100% Company-Paid Parental Leave
• Growth opportunities within Four Seasons

 

Schedule & Hours:

As our hotel is open 24/7, 365 days a year, we expect our managers to be flexible in working mornings, evenings, weekends, and holidays.

 

The greatest strength of Four Seasons is the diversity of our people. Celebrating diversity ensures a strong culture as we build on our foundation of the Golden Rule. The Four Seasons culture journey is continuing to grow with our Diversity, Inclusion and Belonging focus.

 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal