Banquet Server

Description

The Inn on Fifth, a beautiful boutique hotel in downtown Naples, FL, is looking to grow it's Banquet Server Team. This On-Call opportunity, will support our Food and Beverage Team working evening and weekend events. This position offers an hourly rate of pay of $12.00 per hour, in addition to percentage of the service charge, based on the event and hours worked.

Job Summary:

In the role, the Banquet Server is there to provide the Inn on Fifth guests exemplary service during scheduled events. They will work under the direct leadership of the Food and Beverage Manager to execute delivering and serving food and beverage items to guests, consistent with our core value Happy to Help.

Essential Functions:

• Set up/breakdown banquet meeting space per Banquet Event Order instructions, including tables, table complements (salt, pepper, sugar, breadsticks, etc.), table linens, table settings, center pieces, dishes, audio-visual equipment, and all other event provisions
• Monitor and maintain cleanliness, sanitation, and organization of banquet spaces
• Maintain communication with the guest contact person for guest needs and provide excellent customer service to all guests
• Serve all food and beverages to guests per company standards
• Greet and take food and drink orders from guests, serving the orders and accommodating special needs/requests
• Adheres to all grooming and attire policies of Noble House Hotels and Resorts as outlined in the Policy.
• Ensure great menu knowledge
• Greet all guests by name, if possible
• Handle guest opportunities on first impact and ensure that all guests have an experience up to Noble House Hotels standards
• Complete side work including cleaning, stocking, and folding silverware

Secondary Functions:

• Other duties as assigned

Requirements

Education & Experience:

• Minimum of 18 years of age to serve alcoholic beverages
• Previous experience in a similar position in a hospitality environment a plus
• Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding
• Maintain a work environment that is clean and presents a professional image.
• Attend and participate in-service training as required by federal, state, and company requirements
• Report any safety and maintenance issues to the Food and Beverage Manager

Physical Demands:

• Ability to work long hours as needed
• Ability to lift 25 lbs.
• Ability to stand for extended periods of time
• Ability to squat and bend
• Ability to work in hot and humid conditions

Mental Demands:

• Ability to focus on the attention to detail and complete assigned tasks consistent with management directives
• Able to work independently and follow directives from leadership

Noble House and the Inn on Fifth is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Noble House’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by federal state and/or local law.