Fulfillment Team Lead

Description

We are seeking a motivated and experienced Fulfillment Team Lead to oversee daily warehouse operations, focusing on order fulfillment, inventory accuracy, and workflow efficiency. The ideal candidate will have strong leadership skills, excellent organizational abilities, and a commitment to maintaining a safe and productive work environment in a fast-paced fulfillment setting.

Key Responsibilities

• Lead and coordinate fulfillment warehouse activities, including picking, packing, and shipping customer orders.
• Lead and train warehouse staff to optimize order accuracy, efficiency, and compliance with company policies.
• Ensure the safe handling, storage, and packaging of goods to prevent damage or loss.
• Operate warehouse equipment such as pallet jacks, and automated fulfillment systems as needed. Forklift experience preferred but not required.
• Implement and enforce safety regulations.
• Monitor and improve order fulfillment metrics such as accuracy, KPI’s, and on-time delivery.
• Troubleshoot and resolve operational issues promptly to maintain workflow efficiency.
• Manage incoming orders to meet and exceed SLA targets

Benefits

• Competitive salary
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement plan options
• Opportunities for career advancement

If you are a dedicated professional with a passion for fulfillment warehouse operations and leadership, we encourage you to apply!

Requirements

• High school diploma or equivalent (preferred but not required)
• Certification in logistics or warehouse management is a plus.
• 3+ years of experience in a fulfillment warehouse setting, with at least 1 year in a leadership role.
• Strong knowledge of warehouse management systems, order fulfillment processes, and warehouse procedures.
• Ability to lift and move heavy objects (up to 50 lbs).
• Excellent communication, problem-solving, and leadership skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Basic computer skills, including experience with warehouse and order management software.

Physical Demands & Work Environment

• Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands or finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. The employee must occasionally lift and/or move up to 50 pounds.  
• Work Environment: The duties of this job are performed in a light industrial environment, thereby experiencing some minor to moderate level of noise due to industrial equipment. 

Gosincro is an Equal Opportunity and Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws (including the Illinois Human Rights Act).