Senior Platform Engineer, APIs & Workflow Automation

About Bask Health

Bask Health is a software platform that enables entrepreneurs, doctors, and healthcare businesses to launch, manage, and grow direct-to-consumer telehealth businesses.

Our platform brings together patient experiences, clinical workflows, pharmacy operations, and commerce tools in one place.

We're an entrepreneurial, product-focused engineering team that values ownership, technical excellence, and building software that solves real problems. Engineers work closely with product teams and company leadership, take features from idea to production, and have a direct role in shaping the platform.

Engineering at Bask is AI-first and builder-led. We use tools like Cursor and Claude Code throughout development while maintaining high standards for reliability, testing, and software quality.

About the Role

We're looking for a Senior Platform Engineer, APIs & Workflow Automation to design, build, and improve the shared services, APIs, and automation infrastructure powering Bask Health's telehealth platform.

You'll work on the systems connecting patient experiences, clinical workflows, pharmacy operations, merchant tools, and external services. Your focus will be creating reliable, reusable infrastructure that makes it easier for our engineering team to build and scale products.

This is a hands-on senior engineering role for someone who enjoys working across different systems, solving complex integration challenges, and designing architecture that other engineers can build upon.

Our engineering stack includes TypeScript, Node.js, AWS, SST, and SQL databases, with technologies such as tRPC, Prisma, and Drizzle used across the platform.

You'll collaborate with product engineers, product managers, and operations teams to identify opportunities for automation, simplify complex workflows, and improve the reliability of shared infrastructure.

We're looking for someone who can independently own major technical initiatives, make sound architectural decisions, and build systems that are secure, maintainable, and scalable.

What You'll Do

• Design, develop, and maintain shared backend services and APIs used across Bask's telehealth platform.
• Build reusable infrastructure supporting patient experiences, clinical workflows, pharmacy operations, and merchant-facing applications.
• Develop scalable APIs, application services, and integration patterns using TypeScript and Node.js.
• Design and implement workflow automation that reduces manual operational work and improves system reliability.
• Build event-driven services and asynchronous processing workflows using AWS Lambda, SQS, EventBridge, and related infrastructure.
• Develop and maintain serverless applications using AWS and SST.
• Design database schemas, data models, and service interfaces for shared platform functionality.
• Build integrations connecting internal applications, external APIs, and third-party services.
• Develop reusable authentication, authorization, validation, and configuration patterns.
• Design workflows that handle retries, failures, duplicate events, and complex state transitions reliably.
• Improve API performance, system reliability, observability, and operational visibility.
• Identify opportunities to simplify backend architecture and reduce duplicated functionality across engineering teams.
• Build internal tools and automation that improve developer productivity and operational efficiency.
• Collaborate with frontend and product engineers to ensure shared APIs support application requirements.
• Work with product managers and operations teams to translate complex workflows into technical solutions.
• Establish engineering patterns and standards for API design, event processing, and shared service development.
• Lead technical design discussions and evaluate architectural tradeoffs.
• Review code, provide technical guidance, and help other engineers build reliable integrations.
• Write automated tests covering complex workflows, integrations, and failure scenarios.
• Investigate production incidents, identify root causes, and implement durable improvements.
• Improve logging, monitoring, alerting, and debugging capabilities across shared services.
• Take ownership of major platform initiatives from architecture and implementation through deployment and production support.
• Use AI-assisted development tools such as Cursor and Claude Code to accelerate development while independently validating code quality, security, and correctness.
• Help shape the long-term architecture of Bask's backend platform as the company expands its products and integrations.