HOA Coordinator

Description

About Fairgrove Property Management
Fairgrove Property Management provides residential property management services to property owners and residents throughout Southern California. Founded in 1976 and based in Irvine, CA, Fairgrove has over 40 years of experience in the residential real estate industry. We focus on making property ownership easier for our owners while providing quality housing and excellent service to our residents. Fairgrove currently operates in four major Southern California markets and continues to grow throughout the West.

Job Summary
As an HOA Coordinator, you will support the HOA Portfolio Supervisor(s) with the daily operations of the HOA division. You will maintain correspondence, coordinate processes, provide general assistance, and serve as a customer service representative for your assigned properties. The ideal candidate is organized, communicates well, and is comfortable managing multiple tasks at once.

Position Details

• Full-Time Position - 40 hours per week
• Compensation: $22.00-$27.00 per hour

Requirements

Responsibilities

• Support the HOA Portfolio Supervisor(s) with daily HOA operations.
• Maintain correspondence and coordinate processes for assigned properties.
• Serve as a customer service representative for assigned properties.
• Act as Community Association Manager (CAM) for a small portfolio, if assigned, and take on all CAM duties for that portfolio.
• Assist CAMs with management responsibilities, including making calls, coordinating tasks with property management staff, preparing notices, and attending meetings or inspections as support.
• Take minutes at meetings as needed.
• Support the HOA division during budget season , including: 
  • Researching utility company rate increases.
  • Gathering updated insurance declaration pages for all associations.
  • Working with CAMs to develop the Annual Disclosure Packs.
  • Coordinating with the IT Director and print partner to submit the packs for distribution.
  • Maintaining calendars and checklists for budget and disclosure pack activities.
• Help resolve tenant and vendor matters.
• Perform other related duties as needed.

Skills and Abilities

• Strong oral and written communication skills.
• Customer focus with both internal and external customers.
• Strong organizational skills.
• Strong interpersonal skills.
• Ability to multitask in a busy environment.
• Bilingual (Spanish) is a plus.

Qualifications

• High school diploma or equivalent.
• Prior property management experience, with a focus on issue resolution and achieving company goals.