Technical Support Advisor (Drilling & Subsurface Application)

Responsibilities

• The Technical Support Advisor provides hands-on technical support for drilling and subsurface applications and data critical to NMB subsurface and drilling activities. 
• He/She supports drilling applications (i.e ERA, Drillbench) and Petrel applications for G&G and reservoir engineering workflows to ensure the integrity and timely deliverables of subsurface and drilling data for well planning and drilling activities. 
• Provide technical support for Eclipse, Eclipse simulation clusters and other Petrotech applications to maintain the availability of critical subsurface tools. 
• Support software licensing, application implementation and upgrades, and ensure alignment with corporate standards and compliance requirements. 
• Work closely with subsurface, drilling, IT teams and software vendors to resolve technical issues and maintain reliable access to the applications and data required to support safe and efficient drilling operations.

Requirement

• Bachelor's degree in Geoscience or Reservoir Engineering or Petroleum Engineering.
• Minimum fifteen (15) years of experience providing Petrel support, and with strong knowledge of geoscience workflows in the Petrel environment.
• Minimum five (5) years of experience in supporting multiple subsurface technical applications Eclipse, (and) simulation clusters, (and) ERA and Drillbench
• Minimum five (5) years of experience working with Linux environments, (and) TGX (or equivalent), and software licensing administration and support.
• Knowledge of subsurface technical data management and common data formats, including SEG-Y seismic data, well-log data and well reports.
• Strong analytical, troubleshooting and problem-solving skills, with the ability to coordinate effectively with users, vendors and internal IT teams.
• Clear written and verbal communication skills and flexibility to participate in occasional meetings outside normal Malaysian office hours.