Bi/Lingual Export Coordinator

Natural Organics Inc. is a privately held company in Melville, NY proudly doing business for over 50 years. NaturesPlus is the flagship brand of Natural Organics, a family-driven dietary supplement manufacturer that has been trusted by generations of loyal consumers. Our unique fusion of nature and science has led to the development of formulations including multivitamins, shake powders and specialty products tailored to the needs of men, women and children...all designed to enable our customers to live their best lives.

We are seeking a Bilingual Export Coordinator (English/Spanish) to work onsite in our busy Export office in Melville, NY. This role provides essential support to daily operations by assisting with scheduling, client correspondence, data management, and acting as a central point for information flow.

Roles and Responsibilities:

• Consumer inquiries and referrals
• Responsible for full aspects of entering Export orders (i.e., from when an order is in quote form to when it is complete and ready to ship).
• Corresponding with customers regarding the order approval and securing payment for orders.
• Corresponding with freight forwarders
• Assist Export Manager with securing documentation needed for Product Registration
• Maintaining office files and consolidation
• Assist other Export Team members when needed
• Open new customer accounts
• Organize and maintain new product launches
• Manage and track promotions
• Assist and track promotions requested by customers
• Spanish to English, English to Spanish translations including that of Marketing documents and Legal documents
• Managing correspondence and maintaining files for credit insurance
• Interaction with other departments including Manufacturing Facility, Operations, Research and Development, Quality Assurance, Graphics, Production, Internet Technology, Label Control Group, Accounting and Shipping Department for both Melville, NY and Reno, NV locations
• Setting-up new products
• Work with Legal department to secure agreements for customers, (e.g., Non- Disclosure Agreements, Media Agreements, etc.)
• Handling of Courier shipments of products and documents internationally to customers
• Responsible for maintaining office files and consolidation
• Prepare materials for Trade shows

Physical Requirements:

• use of hands
• ability to speak
• climbing stairs
• walking short distances
• ability to lift up to 10 pounds

Qualifications: High School Diploma required. Degree in Business is a plus. At least one (1) year working experience that required written and oral communication in English and Spanish. Must be fluent in both languages. Proficient in Microsoft Office specifically Word and Excel. Ability to perform basic mathematical calculations. Must have Comprehension and Reasoning abilities.