Permit Technician

This position performs technical and customer service duties in processing of building permits.

• Receives construction permit applications; reviews applications for accuracy and completeness.

• Reviews plans for setbacks for zoning restriction violations.

• Calculates permit charges, collects payments, and issues receipts.

• Issues building permit cards; forwards payments to revenue staff.

• Provides support for the Board of Adjustments; prepares required legal notices; notifies adjacent property owners as required; prepares meeting packets and forwards to board members and City Attorney; prepares and distributes meeting agendas; takes minutes; forwards board decisions and documents to City Attorney.

• Provides support for the Planning Commission; prepares legal notices as required; prepares maps of zoning changes for advertising; prepares preliminary plat advertisements; sends notifications to affected property owners; prepares meeting packets forwards to commissioners; prepares meeting agendas and notifies commissioners of meeting dates; takes minutes; prepares rezoning packets for City Council for approval.

• Performs bidding and purchasing functions; mails bid requests to vendors; receives and processes vendor bids; enters department purchase orders into computer system; prints and carries out department purchases; receives shipments and ensures accuracy and completeness.

• Answers telephone and greets visitors; provides information and assistance; refers to appropriate personnel.

• Maintains office and janitorial supplies; reorders as needed.

• Performs related duties.

KNOWLEDGE REQUIRED BY THE POSITION
 

• Knowledge of modern office practices and procedures.

 

• Knowledge of city and departmental policies and procedures.

 

• Knowledge of computers and job-related software programs.

 

• Knowledge of city building permitting processes and procedures.

 

• Skill in prioritizing and organizing work.

 

• Skill in the maintenance of files and records.

 

• Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.

 

• Skill in oral and written communication.

 
SUPERVISORY CONTROLS
 
The Assistant Director of Engineering Services assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.
 
GUIDELINES
 
Guidelines include the municipal code, the city zoning ordinance, subdivision regulations, the comprehensive plan, and department policies and procedures. These guidelines are generally clear and specific but may require some interpretation in application.   
 
COMPLEXITY/SCOPE OF WORK
 

• The work consists of related technical and customer service duties. Frequent interruptions contribute to the complexity of the position.

 

• The purpose of this position is to provide technical support for department operations. Successful performance contributes to the efficiency and effectiveness of those operations.

 
CONTACTS
                                                                      

• Contacts are typically with coworkers, other city employees, contractors, developers, realtors, business owners, engineers, members of the news media, representatives of state and federal agencies, vendors, utility providers, and members of the general public.

 

• Contacts are typically to exchange information, resolve problems, and provide services.

 
 PHYSICAL DEMANDS/ WORK ENVIRONMENT
 

• The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light and heavy objects and distinguishes between shades of color.

 

• The work is typically performed in an office.

 
SUPERVISORY AND MANAGEMENT RESPONSIBILITY
 
None.

• Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to a high school diploma.

 

• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.

 

• Bilingual skills in Spanish preferred.