General Manager

Join our team at Estrella Gymnastics!

Job Summary

 

Are you a dynamic leader who thrives in fast-paced environments, loves building high-performing teams, and is passionate about creating exceptional experiences for children and families?

 

We are seeking a General Manager to lead the daily operations of our gymnastics and dance school - ensuring a safe, fun, and thriving environment for students, families, and staff. This role is the heartbeat of our facility, blending operational excellence, team leadership, customer experience, and business performance to support program growth and community impact.

 

What You’ll Lead

As General Manager, you will oversee all aspects of our multi-program youth athletics facility, including:

• Gymnastics (Preschool, Recreational, Competitive)
• Camps (Summer & Seasonal Programs)
• Ninja Program
• Special Events (Birthday Parties, Kid's Night Out, etc)

You’ll guide operations, develop people, optimize performance, and serve as a trusted community leader—all while championing a culture rooted in safety, inclusion, teamwork, and fun.

 

Leadership & Team Development

• Recruit, onboard, coach, and develop instructors, coaches, program leaders, and service teams.
• Foster a positive, accountable culture grounded in teamwork, inclusion, and performance.
• Conduct performance reviews, training sessions, and team meetings to support growth and engagement.
• Partner with HR and operations leadership on performance management and development plans.

Operations & Safety

• Manage daily operations, scheduling, staffing, and program continuity across departments.
• Maintain compliance with USAG, SafeSport, and internal safety standards.
• Partner with facilities teams to maintain a clean, safe, and professional environment.
• Step in to teach or coach as needed to ensure classes run smoothly and students stay supported.
• Lead and execute special events that enhance community engagement (e.g., Mini-Olympics, Kid's Night Out).

Program Growth & Development

• Lead curriculum evolution and program performance across gymnastics, dance, and camps.
• Analyze enrollment trends, class utilization, attendance, and student progress to drive program improvements.
• Support new program creation based on feedback, trends, and community needs.

Business & Financial Performance

• Partner with finance and senior leadership to manage budgets and achieve financial targets.
• Monitor and improve key business metrics: enrollment, payroll, expenses, revenue, and margin.
• Forecast staffing and class capacity to meet demand while optimizing labor efficiency.
• Collaborate with marketing to drive brand visibility, enrollment growth, and community partnerships.

Customer & Community Engagement

• Ensure every family feels supported, informed, and valued.
• Resolve customer concerns with care and professionalism.
• Build meaningful relationships to increase loyalty, referrals, and community trust.
• Represent the organization at local events as a positive ambassador for youth development.

 

Experience & Skills

• 2+ years of leadership experience in youth sports, hospitality, education, or customer-focused environments
• Proven success managing teams and multi-program operations
• Strong financial acumen and operational planning skills
• Passion for developing people and delivering exceptional customer experiences
• Ability to adapt, problem-solve, and lead with energy and professionalism

 

Qualifications

• Bachelor’s degree in Business, Sports Management, Education, or related field preferred
• CPR/First Aid certified (or willing to obtain)
• USAG Professional Membership and SafeSport certified (or willing to obtain)
• Experience in gymnastics
• Ability to lift 30 lbs and be physically present on the gym floor daily
• Availability for evenings, weekends, and special events

Schedule 

The schedule for this position will be a 5 day work week between the hours of 12:00 PM - 8:30 PM Monday through Friday, 8:00 AM - 2:00 PM on Saturday, 8:30 AM-12:00PM on Sunday. This allows you to be at the gym during all business hours while also having time before opening to complete administrative tasks.

Pay and Perks

Benefits of this full-time, salaried position include:

• Full salary range: $60,000-$75,000

• Up to $17,000.00 in bonus potential 

• Health, dental, vision and life insurance plan options

• Short term and long term disability insurance

• Voluntary Aflac supplemental insurance plans at discounted rates

• 401k with employer matching

• Paid Time Off 

• Discounted rates on pet insurance 

• Discounts on products and services through LifeMart

• Development, training and company-sponsored events

• Position status - Exempt

 

An Equal Opportunity Organization

Estrella Gymnastics does not discriminate on the basis of race, color, ethnicity, national origin, religion, sex or gender, sexual orientation, disability, age, or marital status.