Port of New Orleans, Terminal Flagger & Spotter

Location: Port of New Orleans – Julia Street Cruise Terminal, New Orleans, LA 

Position Title: Terminal Flagger & Spotter 

Schedule: Saturdays & Sundays, 7:00 AM – 3:30 PM 

Pay Rate: $15.00 per hour 

Employment Type: Part-Time

Position Summary

We are seeking dependable, customer-focused Flagger & Spotter team members to assist with passenger and vehicle flow operations at the Port of New Orleans Julia Terminal. This role is critical in creating a safe, organized, and welcoming environment for cruise passengers and visitors arriving at the terminal.

As the first point of contact for many guests, employees must demonstrate Gulf Coast hospitality by providing exceptional customer service, positive first impressions, and clear directions while maintaining safety throughout the terminal area.

Essential Responsibilities

• Direct and guide vehicle traffic entering and exiting the terminal.
• Safely spot and monitor vehicles, buses, shuttles, taxis, and rideshare services.
• Assist passengers with general terminal information and directions.
• Answer guest inquiries professionally and courteously.
• Maintain awareness of pedestrian and vehicle traffic to reduce safety risks.
• Communicate effectively with terminal operations staff and security personnel.
• Monitor designated traffic zones and report hazards or operational concerns.
• Set up and maintain traffic control equipment, cones, and barricades as needed.
• Ensure smooth passenger drop-off and pick-up operations.
• Provide a welcoming, professional presence that reflects Gulf Coast hospitality standards.

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in traffic control, flagging, parking operations, customer service, hospitality, or related fields is preferred.
• Strong communication and interpersonal skills.
• Ability to remain calm and professional in high-traffic environments.
• Reliable transportation and punctual attendance.
• Ability to work independently and as part of a team.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to work outdoors for the duration of scheduled shifts.
• Regular bending, reaching, and lifting up to 25 pounds.
• Ability to remain alert and attentive in active traffic environments.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

Work Environment

This position is primarily outdoors and requires working in various weather conditions, including:

• Heat and humidity
• Rain and wind
• Cold temperatures
• Direct sunlight
• Other changing weather conditions common to the Gulf Coast region

Employees must be prepared to work safely and effectively throughout varying weather conditions while maintaining a professional appearance and positive attitude.

Key Traits for Success

• Friendly and welcoming demeanor
• Strong safety awareness
• Excellent customer service skills
• Professional communication
• Dependability and punctuality
• Ability to create positive first impressions for passengers and visitors

Why Join Our Team?

Join a dynamic team supporting one of New Orleans' busiest cruise terminals. This role offers the opportunity to interact with travelers from around the world, provide exceptional Gulf Coast hospitality, and play a vital role in ensuring safe and efficient terminal operations.

Pay: $15.00 per hour 

Schedule: Saturdays & Sundays, 7:00 AM – 3:30 PM 

Employment Type: Part-Time, Weekend Position

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state, or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.