Italian-Speaking Remote Agent

100% Remote | Flexible Schedule | Extra Income

Hi! We're Tendril, a fast-growing tech startup helping sales teams succeed. We're looking for motivated, reliable Italian-speaking individuals in Mexico and Latin America who want to earn extra income from home by joining our team of Agents.

About the Role

As a Remote Italian-Speaking Agent, you'll make outbound calls using our platform and connect contacts with our Representatives.

Your job is simple:

• Handle the gatekeeper professionally.

• Follow the provided script.

• Communicate clearly and confidently in Italian.

• Transfer the call to the appropriate Representative when the contact is ready.

No selling. No cold pitching. Just facilitating the connection.

This Role Is Perfect for You If:

• You're looking for a flexible, part-time opportunity from Monday to Friday, with no weekend shifts.

• You want to earn extra income working remotely.

• You're fluent in Italian and comfortable speaking with contacts over the phone.

• You have a quiet workspace and a reliable internet connection.

• You enjoy communicating with people and following clear processes.

• You're dependable, attentive to detail, and comfortable working independently.

What You'll Be Doing

• Join scheduled hourly calling sessions using our platform.

• Make a high volume of outbound calls.

• Communicate with live contacts in Italian and navigate gatekeepers professionally.

• Transfer qualified calls to the appropriate Representatives.

• Handle basic objections using the provided scripts and rebuttals.

• Take accurate notes and record call outcomes in the platform.

• Multitask effectively while maintaining professionalism and call quality.

• Collaborate with a friendly, international team.

Requirements

• Italian proficiency: Fluent or native-level Italian (C1–C2).

• English and Spanish proficiency: Basic to intermediate English and Spanish is a plus for internal communication.

• Strong verbal communication and active listening skills.

• Ability to follow scripts, instructions, and established processes.

• Basic computer skills, including familiarity with Google Workspace tools.

• A reliable computer and internet connection.

• A quiet, distraction-free workspace.

Technical Requirements

• Computer with at least 8 GB RAM.

• Intel Core i5 or AMD Ryzen 5 processor or better.

• Stable internet connection with speeds of at least 100 Mbps.

• Headset with a working microphone.

Previous call center, customer service, telemarketing, or phone-based experience is a plus, but not required.

What We Offer

• 100% remote work: Work from home without commuting.

• Flexible scheduling: Share your availability for scheduled calling sessions.

• Hourly/session-based pay: Earn according to the sessions you work.

• Training and ongoing support: Learn our platform, scripts, and processes.

• International work environment: Collaborate with a friendly, multicultural team.

• Professional development: Strengthen your communication, technology, and remote-work skills.

Ready to Join Us?

If you speak Italian fluently, have a reliable remote setup, and are looking for a flexible opportunity to earn extra income, we'd love to hear from you!

Apply today and become part of the Tendril team.