Why Windsor?

Forward. Together. — Discover a career that connects purpose with possibility. At the City of Windsor, our employees thrive in a collaborative environment that values organizational excellence, community impact, and offers competitive benefits that supports professional growth. Located in Southwestern Ontario on the banks of the Detroit River and Lake St. Clair, Windsor is just minutes from downtown Detroit, Michigan and the north shores of Lake Erie, which is home to over 25 local wineries, craft breweries and distilleries. Windsor boasts world class entertainment, state-of-the-art facilities, iconic food, temperate climate, magnificent waterfront parks & gardens and an innovative workforce with demonstrated capacity in automotive, advanced manufacturing, transportation, life sciences, education and tourism. With affordable living, a diverse community, and a growing economy, Windsor offers a lifestyle as fulfilling as the work we do. Come join a team that reflects the city it serves.

Job Title:  Clerk Junior - Backup Receptionist (Bilingual)
Job Posting Number: 2026-0370
Posting Type: Internal & External
Posting Period: Friday, October 16, 2026, at 8:30 a.m. to Thursday, October 22, 2026 at 4:30 p.m.
Department: Employment & Social Services
Union: C.U.P.E. Local 543
Position Status: Temporary Full-Time
Job Code: 543279
Grade/Class: 0.08
Number of Positions: 1
Rate of Pay: $26.96 - $31.68 per hour
Hours of Work per Week: 35 hours
Shift Work Required: No

Duties and Responsibilities:

Reporting to a Supervisor, Ontario Works this position will be responsible for responding to number of telephone calls.

• Screening inquiries.
• Providing Social Assistance information and directing calls to appropriate staff or agencies, occasionally in emergency situations.
• Providing backup for the Intermediate Receptionist during breaks, lunches, vacations and other absences.
• Responsible for general office duties in a highly computerized environment including accessing information using Social Assistance Management System (SAMS).
• Sorting and distributing mail for the team.
• Preparing envelopes to be mailed and preparing interoffice and couriered mail for shipping.
• Originating, retrieving, sorting and transferring files, and files documents.
• Preparing files, marking files (i.e. assignment/overpayment), organizing file room, culling and preparing files to be sent to archive.
• Processing manual drug cards.
• Will perform Occupational Health & Safety duties as outlined in the Corporation’s Health and Safety Program.
• Will perform other related duties as required.

Note: Please be advised that the initial job placement for this posting will be at the Leamington location.  However, applicants are reminded that management reserves and retains its rights to transfer employees and change their work assignment location at any time.

Qualifications:

• Must have an Ontario Secondary School Graduation Diploma or Ontario Ministry of Education equivalency;
• Must have over three (3) months of experience in a computerized office environment utilizing the Microsoft Office Suite of Products such as Word, Excel and PowerPoint;
• Must be fluently bilingual (French and English);
• Must possess good verbal and written communication skills.

Physical Demands:

• The physical demands analysis associated with this job indicates a light level of work.

The City of Windsor is an equal opportunity employer committed to fostering a workplace that reflects the diverse community we serve.

Note:

• We offer a smoke-free and scent-safe office environment
• Personal information is collected under the authority of the Municipal Act, c. 25 as amended, and will be used to determine eligibility for employment.

In accordance with the Accessibility for Ontarians Act, 2005 and the Ontario Human Rights Code, the City of Windsor will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform the City of Windsor Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.