Communications Coordinator - Digital, Content & Website

Thornton Tomasetti applies engineering and scientific principles to solve the world’s challenges. An independent organization of creative thinkers and innovative doers collaborating from offices worldwide, our mission is to bring our clients' ideas to life and, in the process, lay the groundwork for a better, more resilient future. We provide support and opportunities to our employees to achieve their full potential and cultivate a rewarding career.

The Role

We’re looking for an early-career digital thinker who enjoys analytics, working on websites and understanding how people find information online. You’ll help Thornton Tomasetti organize, publish and improve digital content so our expertise is easier to discover, understand and engage with. 

This is a hands-on role combining website updates, content optimization and performance analysis. You’ll build and update pages in Drupal, work with headings, metadata and internal links, and use data to identify opportunities for improvement. Working alongside content, design and development specialists, you’ll also support changes to website architecture, templates and user journeys.

You should bring foundational knowledge of search engine optimization (SEO), answer engine optimization (AEO) and generative engine optimization (GEO) and a desire to explore how search is transforming. We want someone who asks questions, tests ideas and connects what the data shows with practical improvements. 

 

What You’ll Do 

• Support our lead developer with light front-end updates as needed, including basic troubleshooting, testing and small enhancements to website functionality, under developer guidance.  

• Apply SEO, AEO and GEO principles to page titles, heading hierarchy, content structure and internal linking, working with writers and experts to preserve meaning and accuracy. 

• Use search and analytics tools to explore audience behavior, monitor performance and identify content gaps. 

• Adapt approved content for digital use through clear formatting, descriptive headings and focused sections. 

• Check pages for accuracy, broken links, formatting, accessibility and mobile presentation. 

• Follow developments in search, AI discovery and digital behavior, sharing findings and helping test new approaches. 

• Help connect web content with social distribution and campaign measurement. 

• Build and test simple AI agents or automated workflows for repeatable tasks, with team guidance and human review. 

• Help review and interpret analytics. 

 

What You'll Bring

• 0–2 years of experience in digital content, web publishing, digital marketing or a related field. Internships, coursework and independent projects count. 

• An interest in analytics and the ability to turn findings into questions, recommendations and tests. 

• Foundational knowledge of SEO and familiarity with AEO, GEO and AI-driven search. 

• Understanding of how headings, metadata, internal links and page structure support discoverability and usability. 

• Experience working in a CMS, with basic knowledge of HTML/CSS and an interest in learning other languages, JavaScript, and web development fundamentals. Drupal experience is a plus. 

• Curiosity about how search is changing and a willingness to keep learning. 

• Strong attention to detail, organization and follow-through. 

• A collaborative approach and willingness to seek subject-matter, editorial or design guidance. 

Compensation

The rate for this position generally is $1 - $400 hourly. This range is a good faith estimate provided pursuant to the New York Pay Transparency Law. It is based on what a successful New York applicant might be paid and assumes that the successful candidate will be in New York or perform the position from New York. Similar positions located outside of New York will not necessarily receive the same compensation. Actual pay rates may vary from the range, as permitted by New York Equal Pay Transparency Law. Compensation offers will be based on various factors, including operational needs, individual education, qualifications and experience, work location and comparison to employee already in the role, as well as other considerations permitted by law. A potential new employee’s pay history will not be used in compensation decisions.

Benefits

Depending on your employment status, benefits may include:

• Medical, Dental, Vision, Life, AD&D, Disability and other voluntary benefits

• Flexible Spending Accounts for Medical and Childcare

• Paid Time Off, Family Leave for New Parents, Volunteer Time

• Tuition Reimbursement

• Commuter Transit (where available)

• 401k retirement savings with Company matching on employee contributions and/or qualified student loan repayments

• Fitness Reimbursement

• And other various wellness, diversity/inclusion and employee resource programs and initiatives

 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Thornton Tomasetti is proud to be an equal employment workplace. Individuals seeking employment at Thornton Tomasetti are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

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