Operations Specialist, B2B Center Operations - Champions - Remote Opportunity

Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it’s KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it—in neighborhoods, at work, and in schools nationwide.

At KinderCare Learning Companies, you’ll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day. From marketers and strategists to financial analysts and data engineers, and so much more, we’re all passionate about crafting a world where children, families, and organizations can thrive.  

The Operations Specialist serves as a key contributor to the B2B Center Operations team supporting Champions, a division of KinderCare Learning Companies. Champions partners with school districts and community organizations nationwide to provide high-quality early childhood education and care for children ages 6 weeks through 12 years. 
 
In this role, you will provide operational support to field and business teams by coordinating initiatives, maintaining business processes, analyzing operational data, and assisting with the execution of key programs and projects. You will work closely with cross-functional partners to ensure operational activities are organized, communicated, and completed efficiently. 
 
Responsibilities: 
• Support operational initiatives and business priorities by coordinating tasks, tracking progress, and helping ensure timely execution of projects and programs 
• Partner with field leaders and cross-functional teams to gather information, communicate updates, and support operational needs 
• Assist in monitoring key business metrics, enrollment trends, and operational performance through reporting and data analysis 
• Prepare reports, presentations, dashboards, and summaries that help inform business decisions and operational planning 
• Coordinate meetings, working sessions, and follow-up activities, including documenting action items and tracking completion; assist with project planning activities, including timeline management, task tracking, and status reporting 
• Maintain accurate documentation, process guides, and operational resources for team use 
• Support the rollout and adoption of business initiatives by assisting with communication, training coordination, and change management activities 
 
Qualifications: 
• Bachelor’s degree in business, operations, management, communications, finance, or a related field, or equivalent work experience 
• 1-3 years of experience in operations, project coordination, business support, administration, or a related field 
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines 
• Comfortable working with data and using information to identify trends and support decision-making 
• Ability to work collaboratively across teams and build effective working relationships 
• Detail-oriented with strong problem-solving and critical-thinking skills 
• Self-motivated with a willingness to learn new systems, processes, and business functions 

#LI-Remote

Our benefits meet you where you are. We’re here to help our employees navigate the integration of work and life:
- Know your whole family is supported with discounted child care benefits.

- Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).
- Feel supported in your mental health and personal growth with employee assistance programs.
- Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones.
- … and much more.

We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we’re matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you’ll help bring this mission to life by building community and delivering exceptional experiences. And if you’re anything like us, you’ll come for the work, and stay for the people. 

KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.