- Location
- ZA019 - ESCO - Johannesburg - Johannesburg, South Africa · Todmorden · Leszno · Istanbul
- Workplace
- Hybrid
- Type
- Full-time
- Seniority
- Manager
- Experience
- 5+ years
- Closing date
- 3 weeks ago
- Source
- Workday
Description
Process and Systems Adoption Manager
Location: EMEA locations
Work Arrangement: Hybrid
What we do at Weir
We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planet’s future depends on the transition to renewable energy, and that transition can only happen with the metals and minerals our customers deliver. So, we work side by side with mines across the globe to move less rock, use less energy, use water wisely, and create less waste. Together, we drive the shift to smart, efficient, and more sustainable mining.
Make your impact
You’ll play a key role in solving real-world challenges. You’ll apply your skills to deliver results that matter whether that’s through engineering, planning or customer support. You’ll work with purpose, learn every day and help shape a more sustainable future.
Purpose of Role: The Process and Systems Adoption Manager ensures the successful and sustained adoption of new and changed business processes and systems across the EMEA region. This role bridges the gap between technical teams and end-users, focusing on change management, training, communication, and continuous improvement to maximise the value of transformation initiatives.
Processes and Integrated Supply Chain business rules: Establishing, documenting, communicating, and publishing supply chain business rules or policies and assumptions guiding supply chain decisions. A business rule (or policy) is a statement or parameter that defines or constrains some aspects of the business and is generally used in decision-making. Business rules are intended to influence the outcomes of operating the supply chain.
- OE3.1: Gather business rules
- OE3.2: Interpret business rules
- OE3.3: Document / enhance business rules
- OE3.4: Communicate business rules
- OE3.5: Approve and publish business rules
- OE3.6: Retire or reassess business rules
Change Management and communication: Leverage our divisional change management framework to develop and execute change management plans to support the adoption of new systems and processes. Create clear, consistent communication, feedback loops to keep stakeholders informed and engaged throughout the transition. Establish mechanisms for collecting user feedback and incorporating it into ongoing system and process enhancement
Stakeholder Engagement & Project Enablement: Collaborate with business units, cross-functional, divisional, and corporate teams, including WBS (IT, HR, Finance) to understand business needs and ensure alignment, acting as a liaison and coordinator to drive smooth implementation and minimal disruption across processes and functions in the Integrated Supply Chain.
Training and Enablement: Identify training needs and map to current training programs, user guides, and support materials to facilitate user adoption and capability building through organising required training.
Performance Monitoring: Partner with Program Leads to refine KPIs and track adoption metrics to measure success and identify areas for improvement.
Safety First: Demonstrate 100% commitment to our zero harm behaviours in support of our drive towards developing a world class safety culture.
Job Knowledge/Education and Qualifications:
Education & Experience: Bachelor’s degree in Business Administration, Information Systems, Organisational Development, or a related field, with 5+ years of experience in change management (certification in change management is a plus e.g. Prosci, ACMP), process improvement, or systems implementation; and with proficiency in project management methodologies such as Agile, Lean, or Six Sigma.
Business & Systems Knowledge: Strong understanding of business processes and enterprise systems (e.g., ERP, CRM)
Communication & Influence: Excellent communication, facilitation, and interpersonal skills, with the ability to influence and drive change across all levels of the organization.
Analytical & Strategic Thinking: Strong analytical, organizational, and problem-solving skills, with a strategic mindset.
Why join Weir?
We live our values we think safety first, do the right thing, respect each other, aim high, and delight our customers. We encourage our people to lead by example and celebrate our successes.
We’re passionate about our purpose to help deliver the natural resources that are essential to create a better future for the world. We do this by combining our deep customer insights, world-class engineering, materials science expertise, and intelligent automation to deliver innovative end-to-end solutions incorporating our signature technologies.
We believe your voice matters and your ideas make a difference. We’re working hard to nurture a diverse culture where our people feel like they belong and can do the best work of their lives. You can help shape our unique culture through our inclusion networks and safety initiatives.
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