Senior Director, Communication & Public Affairs, Johnson & Johnson Innovative Medicine, Japan

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Communications & Corporate/External Affairs

Job Sub Function:

Multi-Family Communications & Corporate/External Affairs

Job Category:

People Leader

All Job Posting Locations:

Chiyoda, Tokyo, Japan

Job Description:

RESPONSIBILITIES/PRINCIPAL DUTIES:

The Senior Director, Japan Communication & Public Affairs, Johnson & Johnson Innovative Medicine is a senior market leadership role, responsible for leading our communication and public affairs strategies for Johnson & Johnson Innovative Medicine Asia Pacific’s largest market - Japan. The role directly reports to the VP, Communication & Public Affairs for Johnson & Johnson Asia Pacific and its primary business partner is the President of Johnson & Johnson Innovative Medicine Japan.  Leading a dynamic team of 4 professionals, the role is a key member of Johnson & Johnson Innovative Medicine Japan’s Management Committee (MC) and a core leader on the Johnson & Johnson Innovative Medicine AP Communication & Public Affairs (C&PA) Leadership Team.

The role will:

 

Lead the Communication & Public Affairs team in Japan to deliver for our business and for patients

• Lead the team to operational excellence across therapeutic area communication and corporate communication, with a strong emphasis on public affairs

• Flawless and creatively execute global strategies across our core areas of focus

• Implement highly competitive and best-practice communication and public affairs programs that lead the industry

• Coach, drive, lead and inspire the teams to develop cutting-edge communication and public affairs campaigns that accelerate business growth and patient access to our medicines

• Lead the development and pull through of globally co-created strategies that prepare the market environment for future innovative pipeline solutions and actively advocate for a sustainable policy environment

• Lead the scientific and medical community communication efforts to increase understanding of our R&D and innovation investment in Japan

• Create, lead and nurture a unified and high-performing team

• Attract and retain market leading talent with regional and global career pathways

• Deeply understand the needs of our business partners and ensure our team is working closely to meet them

• Actively scan for and bring-in market best practices to elevate the skills and capabilities of the team

• Effectively leverage global performance metrics and measurement tools, approaches, and systems to drive insights and performance

• Manage and lead a network of external partners, such as public relations agencies, to deliver results for our business

• Closely oversee budgets to ensure optimum resourcing for success

• Develop systems and process to ensure strong and appropriate compliance across all elements of our work

 

Provide senior-level counsel, insights and guidance to the President, Johnson & Johnson Innovative Medicine Japan

• Provide the President, Johnson & Johnson Innovative Medicine Japan with strong strategic counsel and act as an engaged thought partner

• Have a deep understanding of our therapeutic areas, the science and the strategy to provide broad, relevant counsel to our business leaders

• Represent the Communication & Public Affairs function directly on the Japan Leadership Team and actively guide their conversations and deliberations on topics concerning our reputation and positioning both in the market and internally

• Counsel our senior leaders on change management as we prepare our organization to lead our industry in a new era of medicine

• Lead our approach on key sensitive issues and in times of crisis – provide valued counsel to our leadership

• Provide strong counsel to the Vice President, Communication & Public Affairs, Asia Pacific and other global Communication leaders on topics related to Japan, ensuring accurate insights are shared and appropriate support is delivered

 

Represent and champion our business with external and internal stakeholders, positioning Johnson & Johnson Innovative Medicine as the leading pharmaceutical innovator in Japan (as one of the top 4 pharmaceutical companies in the market)

• Build and manage an active network of media and thought leadership stakeholders to engage on key topics of relevance for our business

• Partner closely with the Government Affairs and Market Access teams to actively shape our external operating environment

• Develop and build strong relationships with key patient groups and social media influencers

• Engage with key trade associations (e.g. PhRMA, EFPIA, JPMA, ACCJ) and NGOs to shape our overall industry positioning

• Serve as key media liaison in Japan – both with traditional outlets and social and digital media outlets

• Work closely with Business Unit leaders and other members of the Leadership Team in Japan to provide strategic counsel on their self-driven strategies to engage and inspire our team

• Drive outcomes by bringing a globally aligned measurement focused approach to organizational communication, incorporating relevant metrics that are indicators of employee engagement
• Partner closely with regional and global centers of C&PA expertise to ensure full enterprise alignment

• Serve as lead media spokesperson on major issues in Japan

 

Actively represent Japan and engage with regional and global teams across Johnson & Johnson and around the world

• Serve as an active and engaged member of the Asia Pacific Communication & Public Affairs Leadership Team – building a strong function across the region

• Promote the development and movement of talent across the region – building future regional leaders from Japan

• Work across sector lines in Japan to communicate powerfully as one Johnson & Johnson voice at key external and internal opportunities

• Deliver key regional capability building and best practice sharing initiatives

• Represent Asia Pacific at global forums and on global projects as required

Requirements

• Bachelor’s degree and above; advanced degree preferred
• 15-20 years working experience in public affairs and media relations
• Healthcare industry and/or policy making environment experience preferred
• Proactive attitude to identify and address opportunities
• Strategic thinker with ability to develop robust strategies to grow and accelerate our ability to share news and stories about the company
• Flawless Japanese and English written, verbal and visual communication skills is a must
• Strong connections with top-tier Japanese media outlets
• Experience leading teams across cultures
• Exceptional communication and coordination skills in a complex organization with proven success navigating among multiple stakeholders
• Demonstrated project management skills and the ability to independently manage multiple projects simultaneously across geographies and time zones
• Proven team leadership skills
• Cross-cultural leadership capabilities
• Ability to balance short- and long-term priorities
• Budget and agency management experience
• Crisis management experience

 

 

Required Skills:

 

 

Preferred Skills:

Agile Decision Making, Branding, Brand Reputation Management, Channel Management, Communications Measurement, Corporate Communications Strategy, Corporate Management, Creating Purpose, Cultural Communications, Developing Others, Inclusive Leadership, Integrated Marketing Communications, Leadership, Mentorship, Presentation Design, Relationship Building, Risk Assessments, Stakeholder Engagement