- Salary
- £15+
- Location
- Leicester, Leicestershire, United Kingdom, GB
- Workplace
- Onsite
- Type
- full-time
- Department
- Customer Services
- Seniority
- Entry
- Industry
- Retail
- Category
- Customer Service
- Role type
- Individual Contributor
- Environment
- Office
- Visa
- Not sponsored
- Closing date
- Jun 27, 2026
- Source
- Oracle Cloud
Overview
As an International Language Advisor, you'll provide professional customer support in German and English across multiple channels including phone, email, WhatsApp, and live chat. You'll handle customer inquiries from orders to account questions, collaborate with internal teams, and maintain accurate records. This role requires fluency in German and English, previous customer service experience, and strong problem-solving skills. The position offers £14.66/hour with potential 20% performance bonus, comprehensive training, and development opportunities in a global retail environment.
Benefits
Performance bonusPaid trainingMentoringEmployee discount
Languages
GermanEnglish
Shift
Weekend
About Next
Next is a FTSE-100 retail company employing over 44,000 people, and is the UK's 2nd largest fashion retailer and market leader in Kidswear.