Overview
Primary Responsibility for maintaining the general level of security, organization and control of the parking garage, exceeding guest expectations at all times.
Must enjoy fast paced environment and frequent face to face guest interactions.
Responsibilities
Responsibilities of Gold Key|PHR hourly Associates:
Know your job.Complete job skills training and possess a clear knowledge of the job, know property standards, listen attentively in Pre-shift and ask for clarification of assignments and expectations. Apply experience and training to accomplish tasks.
Be on time.Follow attendance guidelines and reports to work on time, and in uniform and follow clock in and out procedures.
Be on stage.Associates are friendly, approachable, and always willing to assist. Associates must follow property personal appearance standards, is well groomed, in uniform and practices good personal hygiene
Serve.Conduct yourself professionally and collaboratively with Guests and fellow Associates an in accord with the company’s service culture, “The Keys to Making it Right.”
Work smart.Understand the needs of the shift, use resources properly, complete all assignment methodically and promptly without losing attention to details.
Use your tools. Use the approved tools and checklists to complete assigned tasks.
Measure Up.Associate produces work that meets the standards of the department in terms of volume and quality. Associate meets goals and measures as defined by Department Leadership.
Respect the space.Keep your work area clean and organized. Report any deficiencies promptly to your Supervisor.
Be safe.Report unsafe work conditions or practices and safety or security violations in accordance with company policy.
Support the Team:Cooperate with other associates and supervisors striving to create a positive work environment. Support team efforts through carrying out responsibilities in a constructive and professional manner.
Other duties as assigned
Proven ability to work all shifts without time and attendance issues including flexible schedule to include 3rd shift.
Primary responsibility for maintain the general level of security, organization, and control of the parking garage.
Must be able to responsibly handle cash sales, provide general information, enforcement of parking garage standard operating procedures.
Must enjoy fast paced environment and frequent face to face guest interactions
Qualifications
TypeQualificationExperiencePast security or loss prevention experiance is very highly desired. Ex-military or police type training (for patrol, security rounds and guard experiance)EducationHigh School Diploma or equivilentSkillProven ability to work with minmal direction in a contained and enclosed work space.
