Senior Solutions Engineer [Vancouver]

Are you ready to take on an entrepreneurial challenge in the digital asset industry? Taurus, a global leader in digital asset infrastructure, has an exciting opportunity for you.

Founded in April 2018, Taurus provides enterprise-grade solutions to issue, custody, and trade digital assets, including cryptocurrencies, tokenized assets, NFTs, and digital currencies. Trusted by a wide range of financial institutions—from systemic banks to broker-dealers—Taurus also operates TDX, a marketplace for private assets and tokenized securities.

As we expand globally, we're seeking ambitious individuals to join our team. If you're eager to make a significant impact in the digital asset sector, we want to hear from you.

## Tasks

We are seeking talented SREs to build our Solutions Engineering team in Vancouver. You are a customer focussed professional with a demonstrated history maintaining production environments. You are confident working in managed services environments and handling production incidents. You’ll partner with clients to uncover requirements and work closely with our engineering teams, creating roadmaps, architecting solutions, and executing on them. If you are interested in cutting technologies and want to build reliable and scalable software solutions, we want to hear from you.

**Responsibilities**

• Run our managed services production environment by taking a holistic view of system health and defining, developing and deploying the necessary telemetry.
• Work with our customers to help them achieve great experience during deployment and integration of Taurus software.
• Improve the reliability & operability, by designing appropriate metrics and adding improvements directly to the Taurus product code base.
• Provide ongoing support of existing environments such as incidents management, code upgrades, health checks and optimization projects. This may also include assisting our partner support organizations with break/fix assistance in severe escalation situations.
• Advise clients on API best practices when creating necessary middleware during integration.
• Work closely with members of the engineering teams to quickly resolve any client issues and constantly drive customer satisfaction.

## Requirements

• 4-5 years of hands-on experience in deploying, integrating, and maintaining products in complex environments and organizations – experience in financial services a plus.
• 2-5 years of experience in software development.
• Experience in a client facing role. Strong written and verbal communication skills.
• Experience maintaining high availability in remote production environments and familiarity working with VDIs and virtualization technologies.
• Proven experience in various DevOps build and testing processes, releases management, products lifecycle management.
• Strong knowledge of modem DevOps tooling (Linux, Kubernetes, RedHat Openshift, Docker, Ansible, Terraform, Python, GoLang YAML, Bash/shell scripting)
• Experience maintaining production environments in a managed service or SaaS environment.
• Eager to learn, highly focused on the target, team results-oriented

**Bonus Points**

• Experience with additional programming languages (Java, Python, Rust, Javascript, etc.)
• Knowledge/experience with relational databases.
• Experience with service management/support tools (Jira Service Management, Zendesk or similar).

## Benefits

We offer a competitive compensation package designed to reflect the scope and seniority of this role:

• Base salary: CAD 130,000 – 160,000, commensurate with experience
• RRSP matching program
• Comprehensive group benefits plan
• Hybrid work model with flexibility to work remotely
• A high-impact, autonomous role within a lean and fast-moving fintech organization, where your decisions shape client outcomes directly
• Work at the cutting edge of digital assets and finance
• Collaborate with world-class engineers and security experts

As the company evolves in a dynamic and innovative environment, its DNA is based on merit. As such, there will be significant growth opportunities for candidates with an open and deliver mindset. We are an equal opportunity employer.

**Note**

We will only consider direct applications from Vancouver or surrounding cities.

We will not consider applications via agencies.

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