- Location
- Hyderabad, Telangana, India
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Support/Operations | BPM
- Seniority
- Mid
- Experience
- 1+ years
- Education
- High School
- Industry
- Technology
- Category
- Customer Service
- Role type
- Individual Contributor
- Environment
- Office
- Closing date
- 3 weeks ago
- Source
- Oracle Cloud
Overview
As a Customer Care Executive in our CLM Domestic Diversified | Back Office team, you'll be the first point of contact for customers, providing support and guidance via phone, email, and live chat. Your role involves handling inquiries, resolving complaints, maintaining customer interaction records, and collaborating with other teams. Requires a high school diploma or equivalent (bachelor's preferred), 1-2 years of customer service experience (preferably back-office), strong communication skills, CRM proficiency, and ability to manage multiple tasks. Must have customer-centric approach and basic MS Office knowledge.
Skills
Benefits
Languages
About Digitide Solutions Limited
Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe. For over 20 years, we've been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise.