Account Coordinator

Overview/About Lumanity

Lumanity is dedicated to improving patient health by accelerating and optimizing access to medical advances.  We partner with life sciences companies around the world to generate evidence to demonstrate the value of their product, translate the science and data into compelling product narratives, and enable commercial decisions that position these products for success in the market. We do this through strategic and complimentary areas of focus: Asset Optimization and Commercialization, Value, Access, and Outcomes, Medical Strategy and Communications, and Real-World Evidence.

 

Responsibilities / Position overview

We are seeking an Account Coordinator (internally known as "Account Executive") to join our Client Solutions team to support core business projects. The Account Coordinator assists the account management teams by coordinating and executing day-to-day tasks such as project tracking, project budget coordination, and serving as of point of contact for client interactions to ensure the successful movement and completion of client projects.

 

Duties and responsibilities include:

• Proactively assist with the movement and tracking of assigned projects; internal and client status reports, drafting and updating timelines
• Assist in the financial management of assigned accounts; coordinate budget development, maintain financial spreadsheets, generate and issue invoices
• Client communication and updates

Qualifications

The ideal candidate will be detail oriented and organized with a strong focus on customer service and client relationships.

 

Additional qualifications include:

• Bachelor’s degree and previous office experience preferred
• Ability to maintain a professional attitude internally and with clients, even in challenging situations
• Ability to maintain client confidentiality at all times
• Ability to travel as needed
• Ability to evaluate, interpret and analyze both written and verbal communications
• Flexible, deadline oriented, and ability to work as part of a multifunctional team
• Ability to quickly and amicably respond to changing client needs and conditions
• Ability to evaluate, interpret and analyze both written and verbal communications
• Working knowledge of Microsoft Office Suite
• Maintains a positive work atmosphere by behaving and communicating in a manner that fosters cooperation and teamwork

Benefits

We offer our employees a comprehensive benefits package that focuses on what matters to you – health and well-being, personal finances, professional development, and a healthy work/life balance:

• Competitive salary plus bonus scheme
• Medical, dental, and vision insurance options
• 401(k) plan with employer match
• Generous amount of paid time off annually + 10 paid holidays
• Flexible spending accounts for health and dependent care
• Health savings account option with employer contribution
• Employee Assistance Program
• Paid short-term and long-term disability coverage
• Paid life insurance at 1.5x annual salary and much more

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