Director, NPD Commercialization, International

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Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Key Responsibilities

Product Commercialization

• Commercialize culinary products for new country entries (NCE’s), new product innovations and core product improvements
• Demonstrate expertise in ingredient functionality and application to support product quality, consistency and operational efficiency.
• Attend start up production runs and assist suppliers in scale up decision making of RBI branded products.
• Assess supplier manufacturing readiness, process capability and scale up risks to ensure successful commercialization and launch execution
• Complete statistical process control assessments and data analytic interpretation to support technical development of processing specifications.
• Identify process optimization opportunities to improve consistency, yield, quality and cost performance.
• Assist RBI quality assurance team in final mapping of specification details.

Product Launch Execution

• Assist in executing launch of new and existing menu items from concept through rollout (all applicable regions).
• Work with suppliers and internal teams to evaluate ingredient functionality, formulation adjustments, and manufacturing capabilities.
• Partner with Procurement to evaluate supplier technical capabilities, ingredient alternatives and manufacturing feasibility
• Support development and refinement of ingredient specifications with Quality Assurance.
• Ensure products meet brand culinary expectations while remaining operationally executable in restaurant environments.

Supplier Collaboration & Culinary Insights

• Lead technical discussions with supplier leadership teams to drive continuous improvement in product quality, manufacturing capability, operational efficiency and innovation.
• Collaborate with supplier culinary and R&D teams to explore new or alternative ingredients, processes, and product improvements.
• Identify opportunities to improve product taste, reduce costs, and minimize operational complexities, yielding better outputs.
• Support development of manufacturing processes for new supplier validation
• Lead Commercial trial runs with suppliers for regional projects
• Lead specification development activities alongside QA and Procurement

Cross-Functional Support

• Partner with Innovation and Marketing teams to translate consumer insights into product development opportunities.
• Support Operations teams in validating preparation methods, equipment settings, and holding procedures.
• Partner with Procurement to evaluate sourcing options, supplier capabilities, ingredient substitutions and specification impacts associated with commercialization projects

Project & Test Kitchen Support

• Assist in coordinating culinary testing, supplier engagement, and product validation.
• Support internal culinary demonstrations, product testing sessions, and innovation workshops.
• Help track innovation and commercialization projects across multiple markets and brands.

Commercialization & Risk Management

• Identify technical, manufacturing and supply chain risks associated with new product launches and develop mitigation plans.
• Support supplier validation and approval activities for new products and ingredients.
• Partner with Procurement and QA to ensure commercialization decisions support continuity of supply, cost objectives and quality standards.
• Support dual sourcing and contingency planning initiatives where appropriate.

Qualifications

• Education in Culinary Arts, Food Science, Food Technology, Nutrition, or related fields.

• 10+ years of experience in food commercialization, food manufacturing, product development, food science or QSR innovation, including demonstrated success leading commercialization projects from concept through launch.
• Culinary foundation with interest in food science, ingredient functionality and product development. Experience working in a commercial kitchen, culinary lab, or food innovation environment.
• Proven ability to influence and align diverse stakeholders across internal functions, franchise organizations and supplier partners to achieve commercialization objectives.
• Familiarity with recipe development, product prototyping, and culinary testing methods.
• Understanding of food manufacturing or large-scale foodservice operations
• Experience working directly with food manufacturers, co packers and ingredient suppliers to commercialize products at scale
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Strong written and verbal communication skills.

Other required Skills

• Passion for global cuisines and emerging food trends.
• Experience in manufacturing environments
• Experience in Quick Service Restaurants (QSR) or large-scale foodservice environments.
• Fluent in English language written and spoken + Spanish, French, German or Portuguese language skills are a plus.
• Willingness to travel up to 40% of time in some periods

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.