Business Operations Specialist

Description

Business Operations Specialist

Location: Phoenix, AZ (or applicable location)
Department: Human Resources
Reports To:  CEO

Position Summary

TM International is seeking an organized, detail-oriented Human Resources Administrator & Business Coordinator to support daily HR operations while coordinating administrative projects across the business. This is an excellent opportunity for a recent college graduate or early-career professional looking to build a career in Human Resources, Business Operations, or Talent Acquisition.

The ideal candidate is proactive, highly organized, customer-service focused, and eager to learn. This role provides exposure to recruiting, onboarding, employee engagement, HR administration, reporting, and cross-functional business initiatives.

Responsibilities

Human Resources Administration

Assist with recruiting activities, including scheduling interviews and communicating with candidates.
Coordinate new hire onboarding, orientation, and employee documentation.
Maintain employee records and HR files while ensuring confidentiality.
Support benefits enrollment and employee onboarding paperwork.
Prepare employment letters, offer letters, and other HR documentation.
Track training assignments and completion records.
Assist with employee engagement activities and recognition programs.
Respond to general employee questions regarding HR policies and procedures.
Support HR compliance initiatives and audits.

Business Coordination

Coordinate meetings, prepare agendas, and document meeting notes.
Assist with special projects across HR and other business functions.
Prepare reports, presentations, and spreadsheets for leadership.
Maintain department calendars and coordinate scheduling.
Monitor project deadlines and follow up with stakeholders.
Organize electronic files and maintain business documentation.
Assist with internal communications and company announcements.
Support continuous improvement initiatives.

Administrative Support

Maintain office and departmental supplies.
Process invoices and purchase requests as needed.
Assist with travel arrangements and meeting logistics.
Perform additional administrative duties and special projects as assigned.

Qualifications

Required

Bachelor’s degree in Human Resources, Business Administration, Management, Psychology, Communications, or a related field.
0–1 year of professional experience (internships or campus leadership experience welcomed).
Strong organizational and time management skills.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office (Excel, Word, Outlook, and PowerPoint).
Ability to handle confidential information with professionalism.
Strong attention to detail and problem-solving skills.
Customer-service mindset with a positive attitude.

Preferred

Internship or project experience in Human Resources, recruiting, or administration.
Experience with Microsoft Office 365.
Familiarity with applicant tracking systems (ATS) or HRIS software.
Interest in pursuing a career in Human Resources.

Key Competencies

Organization and planning
Communication skills
Teamwork and collaboration
Professionalism
Initiative and adaptability
Attention to detail
Customer service
Analytical thinking
Time management
Continuous learning

What You’ll Gain

Hands-on experience across multiple HR functions.
Exposure to recruiting, onboarding, employee relations, and HR systems.
Mentorship from experienced HR professionals.
Opportunities to participate in business improvement projects.
Career growth into HR Generalist, Talent Acquisition, HR Business Partner, or Operations roles. 

Requirements

Bachelor’s degree in Human Resources, Business Administration, Management, Psychology, Communications, or a related field.  0–1 year of professional experience (internships or campus leadership experience welcomed).  Strong organizational and time management skills.  Excellent written and verbal communication skills.  Proficiency in Microsoft Office (Excel, Word, Outlook, and PowerPoint).  Ability to handle confidential information with professionalism.  Strong attention to detail and problem-solving skills.  Customer-service mindset with a positive attitude.