Collection Services Manager (Job Class: Manager, Revenue Services)
St. Louis County, Missouri
·5 days ago
- Salary
- $71k – $85k/yr
- Location
- Clayton - St. Louis County, MO, MO, US
- Type
- Full-time
- Department
- Sales
- Seniority
- Manager
- Education
- Bachelor
- Source
- GovernmentJobs
Description
The Department of Revenue for St. Louis County Government seeks a highly motived and detail-oriented individual to fill the Collection Services Manager, (Job Class: Manager, Revenue Services), role on their team. This position reports to the Deputy Collector of Revenue and will manage the operations of the cashiering unit in support of St. Louis County's revenue collection.
Why Work with Us?
SELECTION AND APPOINTMENT: A selection committee will evaluate the qualifications of each applicant which will include recentness and appropriateness of the applicant's education and experience, answers to the supplemental questions, results of employment references investigated and any other appropriate information available.
The selection committee will admit to the interview only those persons who possess the most job-related qualifications and may establish admittance criteria beyond the minimum qualifications stated above. The interview will comprise 100% of the applicant's earned grade. A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment. After initial interviews with the selected candidates are conducted, an email will be sent to the address on file with instructions on how to complete and submit a Conviction Questionnaire. Candidates have 3 days to complete the required questionnaire.
The five top ranking candidates, based on the final grade, will be certified to the Department Director/Appointing Authority who will make the final decision.
All applicants conditionally offered a merit position will be required to submit to urinalysis to screen for illegal drug use prior to appointment. Screening will be performed by a reputable clinical laboratory. The cost of screening will be covered by the County.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
HOW TO APPLY: Applicants interested in applying for this position should visit our website at www.governmentjobs.com/careers/stlouis. We only accept on-line applications.
EQUAL EMPLOYMENT OPPORTUNITY POLICY: The policy of the Civil Service Commission of St. Louis County is to support fair and equitable employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veterans' status or political affiliation. Call the Division of Personnel at (314) 615-5429 for more information on this policy.
St. Louis County
Division of Personnel, 7th Floor
Clayton, MO 63105
(314) 615-5429
Relay MO 711 or 800-735-2966
An Equal Opportunity Employer
Fax: (314) 615-7703
www.stlouiscountymo.gov
Why Work with Us?
- Competitive Average Salary: Typical starting salary range is between $34.00 - $40.80 hourly, based on your experience and qualifications.
- Comprehensive Benefits: Enjoy a robust benefits package and generous Paid Time Off (PTO). Learn more about St. Louis County benefits: Competitive Benefits - St. Louis County Website
- Public Service Loan Forgiveness: We participate in this program to support your financial future. Learn more about the program: Public Service Loan Forgiveness | Federal Student Aid
- Manages, directs, coordinates, and supervises cashiering counter staff at all three County locations.
- Analyzes and organizes office operations and procedures and prepares related activity reports for management.
- Develop and implement written operating procedures, policies, and standards.
- Ensures proper staffing for expected workloads at all times.
- Responds to escalated taxpayer inquiries and complaints.
- In conjunction with other Collection Division Managers, completes office-wide projects and activities including developing the division's budget.
- Perform other duties as required or assigned.
- Equivalent to a Bachelor's Degree
- At least three years of related professional work experience
- The work rules for the Department of Revenue require all employees, whether they reside in St. Louis County or elsewhere, to remain current in the payment of their personal and real property taxes
- Preference may be given to applicants with the following experience:
- Banking
- High level customer service
- Cash handling
- Government / Public Sector
- Supervisory Responsibilities
Manager: 1) coordinate unit's strategies and activities, 2) develop and implement unit policies, practices, and procedures, 3) delegate responsibility for daily operations to subordinates, 4) confer with peers to plan and coordinate work and 5) prepare and sign performance appraisals.
SELECTION AND APPOINTMENT: A selection committee will evaluate the qualifications of each applicant which will include recentness and appropriateness of the applicant's education and experience, answers to the supplemental questions, results of employment references investigated and any other appropriate information available.
The selection committee will admit to the interview only those persons who possess the most job-related qualifications and may establish admittance criteria beyond the minimum qualifications stated above. The interview will comprise 100% of the applicant's earned grade. A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment. After initial interviews with the selected candidates are conducted, an email will be sent to the address on file with instructions on how to complete and submit a Conviction Questionnaire. Candidates have 3 days to complete the required questionnaire.
The five top ranking candidates, based on the final grade, will be certified to the Department Director/Appointing Authority who will make the final decision.
All applicants conditionally offered a merit position will be required to submit to urinalysis to screen for illegal drug use prior to appointment. Screening will be performed by a reputable clinical laboratory. The cost of screening will be covered by the County.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
HOW TO APPLY: Applicants interested in applying for this position should visit our website at www.governmentjobs.com/careers/stlouis. We only accept on-line applications.
EQUAL EMPLOYMENT OPPORTUNITY POLICY: The policy of the Civil Service Commission of St. Louis County is to support fair and equitable employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veterans' status or political affiliation. Call the Division of Personnel at (314) 615-5429 for more information on this policy.
St. Louis County
Division of Personnel, 7th Floor
Clayton, MO 63105
(314) 615-5429
Relay MO 711 or 800-735-2966
An Equal Opportunity Employer
Fax: (314) 615-7703
www.stlouiscountymo.gov
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