- Salary
- $22 – $32
- Location
- Palisades Tahoe Food and Beverage, United States of America
- Department
- Retail
- Seniority
- Manager
- Education
- High School
- Source
- Workday
Description
Palisades Tahoe
We share the spirit of these legendary mountains with the world.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Job Summary: The Restaurant Assistant Manager supports the General Manager in overseeing daily operations, ensuring smooth service, and maintaining high standards for food quality, safety, and customer satisfaction. This role involves supervising and training staff, managing schedules, monitoring inventory, and assisting with financial performance goals. The Assistant Manager also addresses guest concerns, ensures compliance with health and safety regulations, and helps create an efficient, welcoming environment for both customers and employees. This position requires strong organizational skills, attention to detail, and the ability to lead a team in a fast-paced hospitality setting.
About Rocker: Rocker is a lively restaurant and bar in The Village at Palisades Tahoe. It offers a full menu of local and regional dishes, from Latin-inspired tacos and loaded nachos to brunch classics, along with a wide selection of 13 local beers on draft and a full bar.
Rocker is also a hub for après-ski activities, featuring multiple TVs for sports and ski movies, and is known for its happy hour specials, themed nights like Taco Tuesdays and Sunday Suppers, and prime seating to watch skiers and snowboarders.
Hourly: The base hourly pay range below represents the low and high end of the Palisades Tahoe Resort, LLC’s hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.
Base hourly pay range: $22.96 - $32.14 per hour
A Great Job and Benefits to Match:
- Free skiing + riding privileges to 17 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
- Healthcare options for both Seasonal & Year-Round employees
- Generous discounts on outdoor gear, apparel, etc.
- 401(k) plan with generous company match
- Free lift tickets, plus 50% off lift tickets
- 25%-50% discount at Food & Beverage locations at Palisades & Alpine
- 40% discount at Palisades Tahoe operated retail stores, including The North Face, Patagonia, Oakley, and more!
- Employee Assistance Program (EAP)
Essential Job Responsibilities/Duties/Tasks include the following: other duties may be assigned:
- Assist in overseeing daily restaurant operations to ensure exceptional hospitality, great employee experience, and achievement of business objectives.
- Supervise and support a team of 30–50 employees, including scheduling, training, coaching, performance management, and employee development.
- Ensure compliance with all federal, state, and local employment laws, including California labor regulations, company policies, and payroll procedures throughout the employee lifecycle.
- Maintain a safe work environment by enforcing company safety standards, conducting routine inspections, and ensuring adherence to workplace safety procedures. This includes leading safety meetings and assisting with required trainings.
- Deliver outstanding hospitality.
- Maintain cleanliness and organization throughout all food and beverage areas, ensuring compliance with health department regulations, food safety standards, and company expectations.
- Assist in managing inventory, ordering, and stocking of food, beverage, and operational supplies to maintain appropriate inventory levels and control costs.
- Communicate clear written and verbal instructions to staff, ensuring consistency in service standards, operational procedures, and company initiatives.
- Monitor operational performance, including labor costs, productivity, food costs, and service standards, while supporting continuous improvement efforts.
- Perform and/or assist in all FOH duties including serving and bartending.
Competencies and Job Requirements:
Required:
- Able to communicate effectively in writing and verbally across all levels of the organization.
- Excellent organizational and problem solving skills with the ability to handle multiple tasks.
- Able to establish and maintain effective working relationships and interact with others
- Working knowledge of computers including MS Office (Word, Excel, Outlook, Access) and POS system
- Able to lead and direct employees and serve customers under intense conditions.
Education and Experience:
Required:
- High School Diploma or GED
- Three years experience in F&B operations, as well as knowledge of service standards, experience in a resort facility, high volume production operation related experience and/or training; or equivalent combination of education and experience
- Two years management experience
- Must have current drivers license and clean driving record.
Preferred
- Bachelor’s Degree
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, smell, and taste. Must be capable of walking or standing 95% or more of a normal 8 hour work shift. Must be capable of frequently carrying, lifting, pushing or pulling up to 50lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.
Working Conditions:
Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to outside weather conditions.
Hazardous Materials/Noise: The noise level in the work place is usually loud. Occasional exposure to fumes, odors, and gases. Occasional exposure to dusts, mists and poor ventilation. Constant exposure to potential mechanical, electrical, burns and radiant energy hazards. Occasional exposure to toxic, caustic chemical hazards.
Equipment Used in Job: Varies
For information on Alterra Mountain Company’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.
