- Location
- Boston, MA · Boston, Massachusetts, United States
- Department
- Product
- Seniority
- Senior
- Education
- Bachelor
- Source
- Greenhouse
Description
About Starburst
Starburst delivers enterprise intelligence at scale by giving organizations secure, governed access to all their data, wherever it lives. Built for distributed data environments, Starburst helps enterprises power AI and analytics without the cost and complexity of traditional data consolidation. With open standards including Trino and Apache Iceberg, Starburst enables trusted access to complete enterprise context while helping organizations avoid vendor lock-in. Leading global enterprises trust Starburst to fuel AI, analytics, and enterprise intelligence. Learn more at starburst.ai.
About the role
We're looking for a Senior Technical Writer who brings craft and strategic instinct to the discipline. We want someone who can own complex documentation initiatives end to end, influence how content is structured and delivered at scale, operate with authority in a fast-moving, highly technical environment, and help their team succeed with AI-assisted tooling.
As a Senior Technical Writer at Starburst, you will:
- Own the planning, writing, and continuous improvement of highly technical documentation, including configuration, deployment, integration, and query reference content.
- Partner directly with software engineers, product managers, and subject matter experts to extract accurate technical detail and drive timely review cycles, including setting deadlines and driving stakeholder alignment.
- Lead documentation work tied to major platform and product initiatives.
- Evaluate and develop content for AI consumability and discoverability, including how documentation performs in LLM-mediated search and developer evaluation contexts.
- Apply a structured content approach to ensure documentation serves the right audience at the right stage of their journey, from evaluation through advanced use.
- Contribute to documentation standards, style guidelines, and peer review processes across the team.
- Serve as a senior voice in cross-functional planning, advocating for documentation requirements in the product development lifecycle.
- Partner on piloting AI-assisted drafting tools: evaluate output quality, help define what a human must verify before publication, and help build workflows where AI assistance meaningfully improves content and reduces toil.
- Contribute content expertise to docs replatforming initiatives by representing structured-content and authoring requirements in tooling evaluations.
Some of the things we look for:
- 7+ years of technical writing experience, with a strong portfolio of developer-facing or data infrastructure documentation. Writing samples required.
- Demonstrated ability to work autonomously in ambiguous, fast-paced environments and make sound content decisions without close supervision.
- Experience owning documentation for complex SaaS, cloud, or data platform products.
- Proven ability to manage SME relationships decisively, including driving review cycles and escalating blockers.
- Proficiency with docs-as-code workflows: Git/GitHub, Markdown, and static site generators.
- Experience with or strong interest in content architecture, structured authoring, and emerging documentation platform tooling.
- Excellent written communication in US English.
- Bachelor's degree in a technical field or equivalent professional experience.
- Strong plus: familiarity with how documentation is consumed by AI systems (llms.txt, RAG-friendly chunking, MCP, AI-search visibility), or hands-on experience using LLMs in a content workflow (drafting, evaluating output quality).
- Nice to have: basic scripting/automation exposure (Python, JavaScript, or similar).
Where could this role be based?
- Remote, with a preference for the US East Coast time zone
Starburst is dedicated to maintaining fair and equitable compensation practices. The salary range provided for this role reflects the minimum and maximum targets for candidates across all U.S. locations and could be inclusive of variable compensation, such as commission or bonus. All employees receive equity packages (ISOs) and have access to a comprehensive benefits offering. Actual compensation packages are determined based on relevant skills, experience, education and training, and specific work location. For more information, connect with the recruiting team or Hiring Manager during the process as they can provide more detailed information about the salary range.
Build your career at Starburst
All-Stars have the opportunity and freedom to realize their true potential. By building alongside top talent, we’re empowered to take ownership of our careers and drive meaningful change. Anchored in industry-proven technology and unprecedented success, All-Stars are taking on the challenge everyday to disrupt our industry – and the future.
Our global workforce is supported by a competitive Total Rewards program that reflects our commitment to a rewarding and supportive work environment. This includes a variety of benefits like competitive pay, attractive stock grants, flexible paid time off, and more.
We are committed to fostering an intentional, inclusive, and diverse culture that drives deep engagement, authentic belonging, and an exceptional All-Star experience. We believe that diversity of thought, perspective, background and experience will enable us to own what we do, drive our success and empower our All-Stars to show up authentically.
Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state
or local laws.
