HQ Office Manager & Receptionist

Imagine yourself… 

• Doing meaningful work that makes an everyday impact on the world around you. 

• Thriving in a supportive team environment that inspires you to strive for excellence. 

• Collaborating with a vibrant, inclusive, global team. 

• Contributing to a brighter, more sustainable future. 

At Veralto, our unifying purpose of Safeguarding the World’s Most Vital Resources™ is more than words: it’s a proven path towards positive change, improvement for our planet, and development for yourself.  

Whether we’re ensuring the continued availability of clean drinking water, protecting our waterways, or enhancing the traceability, color accuracy, and packaging of everyday essentials, the work we do every day contributes to a safer world and a more sustainable future. 

When you join Veralto’s vibrant global network of 13 operating companies and 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have boundless opportunities to deepen your skillset, pursue your ambitions, and grow your career.  

We offer:

• Bonus/incentive pay and equity awards for eligible roles 

• Paid holidays and a permissive paid time off policy emphasizing flexibility and trust 

• Ongoing investment in your career through dedicated training, on-the-job development, and coaching 

• Total rewards that support your success at work and beyond, including comprehensive health benefits, a 401(k) savings plan with employer match, and associate wellbeing programming with rewards 

Reporting to the Director, Corporate Human Resources, the HQ Office Manager & Receptionist is responsible for being the first point of contact for visitors, clients, board members, and employees, you will play a crucial role in creating a positive and welcoming environment. Your exceptional communication and interpersonal skills will help ensure that everyone who walks through our doors has an outstanding experience. This person will support with vendor relationships management, developing office systems and ensuring thoughtful use of our HQ. The best candidate is someone who has an excellent ability to multi-task, show strong attention to detail, take initiative, and roll-up their sleeves with a positive mindset. The role is also critical in supporting in strengthening our Waltham community.

This position is part of the Corporate HR department and working alongside the local support teams (Executive Admins, IT, Communications) located in Waltham, MA and will be on-site.

As a receptionist, the role will require on-site attendance, full-time to open and close the office in a timely manner (M-F). Our building has incredible amenities as a “lifestyle” property including on-site gym, full cafeteria, on-site conference center, free covered parking, bike storage and frequent community events.

In this role, a typical day will look like: 

•   Visitor and Associate Relations: Greet all visitors and guests with a warm demeanor to ensure they feel valued and respected during their interactions with the company by offering assistance and providing necessary information about the building's facilities, services, and amenities.
• Office Vendor Management: Support the selection and management of office vendors such as beverages and food, building management, office greenery, and other office supplies. Maintain resources and inventory for business meetings, community building events and other office meetings.
• Office Maintenance: Keep the office tidy and presentable, ensuring that the reception area and shared spaces reflect the professionalism and high standards of the company. Act as a liaison for building maintenance issues with vendors or internal teams.
• Knowledge Resource: Build office procedures to effectively address inquiries from visitors and employees. Ensure the information is visible to our visitors.
• Security and Access Control: Administer security badging system by working with building management to assign new key cards or fobs, verify all visitors with visitor badges and manage security log.
• Phone Operation: Efficiently manage a multi-line telephone system, maintain a staff directory, transfer calls to the appropriate personnel and taking detailed messages when necessary.
• Emergency Response: Lead the emergency response protocol to respond calmly and efficiently in the event of emergencies, following established protocols and assisting with evacuations if required. Facilitate trainings, and coordinate emergency drill with the building team.
• Mail and Package Handling: Receive and sort incoming mail and packages, notifying recipients of their arrivals and ensuring their proper distribution.
• Administrative Support: Provide day-to-day administrative support to the Executive Assistant team and HQ associates, including meeting scheduling, conference room coordination, office calendar management, and general clerical tasks. Co-lead weekly meetings with the Executive Admin team to review office needs, align on priorities, and ensure timely follow-through.
• Event Planning: Coordinate and execute HQ office events in partnership with the Executive Admin team, including quarterly social events and the annual holiday celebration.
• Office Engagement & Community Building: Drive initiatives that foster a strong sense of community within the HQ office, including promoting building events, managing internal communications (e.g., office screens and signage), and organizing engagement activities.
• Standard Work & Process Management: Develop, document, and maintain standard work and operating procedures for the Office Manager function to ensure consistency, continuity, and ease of coverage (e.g., mail handling, badge access, office communications).
• HQ Site Committee Leadership: Establish and lead a cross-functional HQ site committee responsible for planning and executing the annual events calendar, managing budgets, and enhancing the overall employee experience at the site.
• New Hire Onboarding Support: Partner with HR and hiring managers to support a seamless HQ onboarding experience, including workspace readiness, day-one logistics, and welcoming/orienting new hires to the office.

The essential requirements of the job include:

• High school diploma or equivalent; additional certifications or training in hospitality or customer service is a plus but not required.
• Proven experience in a corporate or professional setting. Will consider commensurate experience in other service industries (restaurant, retail, hospitality etc.)
• Strong sense of responsibility and reliability shown through excellent time management, problem-solving and resourcefulness skills with a consistent team player approach. 
• With annual sales of $5 billion, Veralto is a global leader in essential technology solutions with a proven track record of solving some of the most complex challenges we face as a society. Our industry-leading companies with globally recognized brands are building on a long-established legacy of innovation and customer trust to create a safer, cleaner, more vibrant future.  
• Proficiency in using computer systems, including email, Microsoft Office suite (Outlook, Teams, Excel, Word), and digital scheduling tools.
• Excellent communication skills, both verbal and written, with the ability to engage effectively with diverse individuals.
• Strong organizational skills with the ability to manage multiple tasks and prioritize responsibilities.
• Respectful and welcoming approach, projecting a positive image of the company.
• Knowledge of security procedures and access control measures.
• Can-do attitude, problem solving and continuous improvement mindset.

Veralto’s Water Quality companies—Aquatic Informatics, ChemTreat, Hach, McCrometer, OTT HydroMet, Sea-Bird Scientific, Trojan Technologies, and XOS—manage, treat, purify, and protect the global water supply, from municipal and wastewater treatment facilities to lakes, rivers, watersheds, and oceans. And our Product Quality & Innovation companies—Esko, Linx, Pantone, Videojet, and X-Rite—protect the world’s food, medicine, and essentials by tracking and authenticating the billions of goods that travel the global supply chain every day. Veralto is headquartered in Waltham, Massachusetts, with 300+ locations worldwide.  

US ONLY: 

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

The compensation range for this role is $28 - $41 USD per hour. This job is also eligible for Bonus Pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation.
 

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.