- Type
- Full-time
- Department
- Customer Service
- Seniority
- Lead
- Closing date
- Today
Description
Desktop Support Lead – Top comp
Hedge Fund – Mayfair
Are you one of the best engineers on your support desk?
A leading global hedge fund is looking for a senior engineer to become the right hand to the Head of Global Support. It’s a small, sharp team supporting around 200+ users, including PMs, traders, and senior leadership. You’d own the tricky stuff: escalations, VIP support, major incidents, and the projects that move the platform forward. You’d sit alongside developers, network and systems engineers, and the business has no barriers to learning. If you want to go deeper into Azure, Intune, scripting, or AI tooling, it’s there for you.
The scope is bigger than London. You’d lead rollouts across the UK and get pulled into offices overseas, so this can grow into a global role. When the Head of is out, you should be capable of running things.
There are no direct reports. What you get instead is trust, visibility and a seat at the table, which is the real first step into leadership.
What they want:
- Senior desktop or deskside experience in a hedge fund, trading or FS environment
- Genuine white-glove support for traders and VIPs
- Strong technical depth in Windows, M365, Intune/Entra and Bloomberg
If you’re looking for a step up in terms of calibre of firm or want a clearer path to leadership, this could be for you. Please don’t hesitate to apply.