Associate Director, Divisional Controls and Resilience

Closing Date: 19 October 2026

Salary Range: $0.00 - $0.00

Worker Type:

Permanent

Purpose

The Associate Director, Divisional Controls and Resilience is responsible for providing risk and control specialist guidance and support to the Northern Hemisphere business, including front office and enablement functions across the London, Paris and New York offices, while also providing regional leadership and oversight for Business Continuity, Disaster Recovery, Crisis Management, Operational Resilience and Data Management across those offices.

This role is based in New York, USA.

Accountabilities

Controls Delivery

This role is primarily responsible for providing risk and control specialist guidance and support to the Business through the following activities:

• Support the Director, Divisional Controls and Resilience in developing and driving the strategic goals of the Divisional Controls and Resilience team
• Provide advice and guidance on risk, control and obligation items at the divisional and end to end value chain level, including subject matter input for; business changes, event management, escalating operational risk, compliance events, systemic issues or breakdowns in the control environment
• Identification of control gaps and weaknesses, looking for opportunities for making controls both automated and preventative rather than detective
• Identification of risks and appropriate indicators to monitor trends and manage risk in the Business, including identification of areas where additional training is required
• Lead the Business in implementing PACE process and controls mapping
• Influence and drive efficiencies in Branch risk and controls, identifying opportunities for aligning with the Global EC community
• Lead the business in completing their control self assessments, ensuring business owners are aware of and understand the operation of all controls within their responsibility
• Manage activities to help the Business ensure core metrics are within threshold
• Work with Controls Performance to ensure testing of controls is planned and performed effectively.

Business Resilience and Crisis Management

• Provide regional oversight of Business Continuity, Disaster Recovery, Crisis Management and Operational Resilience activities, ensuring alignment with Group policies, standards and regulatory expectations.
• Implement, maintain, review and challenge resilience deliverables, including Business Impact Analyses, Recovery Strategy Analyses, Business Continuity Plans, training and awareness activities, testing activities, capability assessments and compliance assessments.
• Oversee tracking and resolution of issues arising from Disaster Recovery, Business Continuity and resilience testing, ensuring
• ownership is assigned and progress is monitored through to closure.
• Conduct impact assessments and support incident classification, escalation and activation processes in accordance with Group Business Continuity Management standards.
• Participate in Incident Management Team activities for the Northern Hemisphere, including the London, Paris and New York offices, ensuring relevant stakeholders understand their roles and responsibilities and that post-incident reviews and documentation are completed to Group standards.

Data Management

• Support the business in identifying, documenting and maintaining critical data elements for the Northern Hemisphere, including the London, Paris and New York offices, in accordance with Group policies and standards.
• Ensure records of processing activities are complete and accurate for relevant business changes and support effective data management practices across the business.
• Manage relevant third-party and internal stakeholder relationships supporting data management activities, including records management and offsite storage arrangements.
• Liaise with relevant data protection and privacy stakeholders on data-related queries, including data impact assessments, data subject access requests and data breach matters.

Financial Accountability

N/a

People Accountability

1

Required Skills:

 

• 10 years experience in operational risk management
• Experience in Control Design / Assurance Methodologies
• SME knowledge in CIB products and the associated regulations
• Ability to drive the value chain from front office to enablement from risk, control and operating model perspective
• Strong understanding of Business Continuity, Disaster Recovery, Crisis Management and Operational Resilience frameworks, standards and testing practices.
• Experience supporting data management activities, including critical data identification, records management and engagement with data protection stakeholders.
• Tertiary qualification in a business related discipline

It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career. 

A diverse and inclusive workplace works better for everyone.
At NAB, we’re intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.