- Location
- Gurugram, India
- Department
- Operations
- Source
- Keka
Description
About Zippee:
- Zippee is building India’s #1 Quick Commerce Logistics for consumer brands.
- Brands connect their online store to Zippee in just a few clicks & can kickstart 30-Min Delivery/120-Min/Same-Day Delivery for customers through our dark store network across India.
- Our team is ex. Retention Science, oracle SCM, zomato, & from institutions like Hindu College, BITS Pilani, and the University of Southern California.
- Backed by VCs & founders of India's biggest unicorns, including Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), and Prashant Pitti (easemytrip).
Job Description:
- We are looking for a driven and detail-oriented Management Trainee – Dark Store Operations to join our fast-paced operations team in Gurgaon.
- This role is designed as a launchpad into operations leadership at Zippee. You’ll work closely with senior team members across dark store operations, inventory, fulfilment, and manpower management, with significant ownership from day one.
- This role is based in our HQ, but you must be comfortable with frequent travel to stores and other operating locations.
Roles & Responsibilities:
- Manage day-to-day dark store operations across inbound, inventory, picking, dispatch and outbound.
- Drive fulfilment SLAs across 30-minute, 120-minute and same-day deliveries.
- Monitor inventory accuracy, stock availability, audits and reconciliation.
- Track and improve fulfilment TAT, picking accuracy, dispatch timelines and store productivity.
- Support manpower planning, shift management and workforce productivity.
- Work closely with delivery partners, vendors and internal teams to resolve operational issues.
- Maintain daily MIS, identify gaps and drive process improvements on-ground.
- Take ownership of new operational projects as the network scales.
Qualifications:
- 0–3 years of experience in Operations; strong fresh graduates are also welcome to apply.
- Exposure to quick commerce, e-commerce, logistics, warehousing or B2B operations is preferred.
- Strong problem-solving ability and comfort working with data/MIS.
- Someone who enjoys being on-ground, solving problems and taking ownership, rather than working only from a desk.
- Flexibility to travel across stores, cities and operating locations is important for this role. Comfortable working in a fast-moving startup environment where priorities can change quickly.
What you'll get:
- Opportunity to be part of a tight-knit rocketship passionate about empowering consumer brands in the quick commerce era.
- Annual company retreat.
- Steep learning curve, high ownership, and the chance to grow fast as we scale.