Lockbox Processor

Summary:

MediaNews Group is looking for a detail-oriented Lockbox Processor to join our team. The Lockbox Processor ensures the accurate and timely handling of customer payments by preparing and processing transactions according to strict account specifications and security standards. This is a vital role for someone who takes pride in high-precision work and thrives in an environment where every detail counts.

Please Note: This role is onsite in Willoughby, Ohio.

What you will do:

• Receive, sort, and scan/process all classes of United States Postal Service (USPS) mail
• Capture, check, and document images utilizing high-speed imaging equipment
• Prepare documents for efficient processing, ensuring that all necessary materials and capacity are available to complete each transaction
• Verify that all equipment is fully operational
• Maintain consistent productivity and quality levels to meet department goals
• Clean and maintain office equipment and scanner
• Lift heavy boxes, files, or paper as needed
• Test imaging software and system updates as needed
• Provides exceptional customer care with a friendly, professional, and cooperative attitude
• Adheres strictly to all safety procedures and business guidelines

What you will bring:

• Ability to read and understand written instructions (including process, policy and procedures manuals) and correspondence
• Proficiency in organizing thoughts and delivering clear verbal and written communications to all levels within the organization
• The skill set to identify and communicate technical problems to IT staff for swift system resolution
• High interpersonal skills, diplomacy, and a naturally customer-focused mindset
• A strong ethical foundation, which is essential for handling sensitive financial data
• Desire for accuracy and a proactive approach to identifying process improvements
• 1+ year(s) of business experience
• A high school diploma or GED (required), while an Associate’s degree is preferred

Benefits and Compensation:

The hourly range is $15.00 - $16.50 + a one time $500 sign on bonus. Pay is based on several factors including but not limited to geographic location, education, work experience, time in role, certifications, etc. In addition to your salary, the Company offers eligible employees a variety of benefits including medical, dental, life and disability insurance, 401k, as well as paid time off and select paid holidays (all benefits are based on eligibility). Please click the following link for more detailed information: www.mymedianewsgroup.com

Who we are:

At MediaNews Group, our employees are our greatest asset. MediaNews Group (MNG) was established in 1985 and has over 4,000 employees nationwide including subsidiaries and other corporate affiliates. There are more than 100 different brands within our portfolio. In addition to our print products, we are a client-centric digital organization that brings scale, precision, and sophistication to digital marketing. Leveraging the belief that people matter as much as technology, our suite of products, including Adtaxi, helps advertisers solve complex marketing challenges with custom, performance-driven solutions.  Readers turn to us for all the news and information that matters to them nationwide. Adtaxi is an exclusive program with the ability to reach 196M or 95% of the U.S. wired population that was established in 2010. Learn more at www.medianewsgroup.com.

“4x Built In Best Places to Work Winner - 2023-2026”

EEO Statement:

We are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

How To Apply:

• Please submit an online application along with your resume for this position here.

Closing Date:

• Continuous recruitment until the position is filled

Conditions of Employment: 

• A full pre-employment background check will be conducted as part of the selection process. Must be willing to submit and pass the necessary required checks

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