- Location
- Kolkata, KDC1A, India
- Workplace
- Onsite
- Type
- Full-time
- Department
- Engineering
- Seniority
- Mid
- Experience
- 2+ years
- Category
- IT & Security
- Role type
- Individual Contributor
- Clearance
- Not required
- Source
- Workday
Description
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Commvault Backup Administration
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various critical business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring smooth operation of essential applications. The position demands continuous engagement with multiple system components to maintain service reliability and support business continuity through effective problem resolution and system oversight.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of application issues.
- Document troubleshooting steps and solutions to build a knowledge base for future reference.
- Assist in the implementation of system updates and patches to enhance application performance.
- Support junior team members by sharing knowledge and providing guidance when necessary.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Commvault Backup Administration.
- Experience in managing backup and recovery operations to ensure data integrity and availability.
- Ability to troubleshoot and resolve issues related to backup software and storage infrastructure.
- Familiarity with monitoring tools and techniques to proactively detect system anomalies.
- Strong problem-solving skills with attention to detail in system diagnostics and remediation.
- Effective communication skills to coordinate with technical teams and stakeholders.
Additional Information:
- The candidate should have minimum 2 years of experience in Commvault Backup Administration.
- This position is based at our Kolkata office.
- A 15 years full time education is required.
15 years full time education
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Commvault Backup Administration
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various critical business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring smooth operation of essential applications. The position demands continuous engagement with multiple system components to maintain service reliability and support business continuity through effective problem resolution and system oversight.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of application issues.
- Document troubleshooting steps and solutions to build a knowledge base for future reference.
- Assist in the implementation of system updates and patches to enhance application performance.
- Support junior team members by sharing knowledge and providing guidance when necessary.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Commvault Backup Administration.
- Experience in managing backup and recovery operations to ensure data integrity and availability.
- Ability to troubleshoot and resolve issues related to backup software and storage infrastructure.
- Familiarity with monitoring tools and techniques to proactively detect system anomalies.
- Strong problem-solving skills with attention to detail in system diagnostics and remediation.
- Effective communication skills to coordinate with technical teams and stakeholders.
Additional Information:
- The candidate should have minimum 2 years of experience in Commvault Backup Administration.
- This position is based at our Kolkata office.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.